Janis Bachmann

Experience

• 

  UBS

  Aug 2010 - Dec 2011

  Apprenticeship - Application Development (Applikationsentwickler EFZ)

  During my first apprenticeship I learned to apply basic knowledge in the programming of cobol. I was also able to gain experience in the field of CSS and HTML.

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  Lenzlinger Söhne AG / Lenzlinger Sons Ltd.

  May 2012 - Jul 2012

  Event Organiser
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  Kuoni Reisen AG

  Aug 2012 - Jun 2015

  Apprenticeship - Merchandiser (Kaufmann EFZ)

  During my second apprenticeship I worked for three years in the departments flight-ticket-shop, car-shop and "Helvetic Tours". One year in each department.

• 

  UBS

  May 2016 - Dec 2019

  Client advisor - UBS Card Center AG

  My area of responsibility included the telephone and written advice regarding the handling of credit cards and solving customer concerns in German, English and French. Everyday I got in contact with client advisors from private and large banks, business and private customers. In addition, I offered a superior customer service for Platinum and Excellence cardholders.

• 

  Värdex Suisse AG

  Jan 2020 - Nov 2023

  On the one hand, I am responsible for the written and telephone customer service in German, French and English. On the other hand, I check and manage internal operational processes. In addition, I create evaluations and statistics for the improvements of a smooth customer contact. I also advise clients on cryptocurrencies, in the area of blockchain and especially in the Crypto-ATM-Network. "Värdex Suisse AG" is a Swiss Blockchain POS & Service Provider. We are operating the largest Crypto ATM Network in Switzerland. Show less

  • Marketing Specialist

    Nov 2022 - Nov 2023

  • Customer Support & Operations

    Jan 2020 - Oct 2022
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  Cryptonow Group AG

  Jan 2023 - Nov 2023

  Marketing Specialist
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  Krypto-Insights

  Nov 2023 - now

  Coach Blockchain, Web3 ₿