Isabel Thompson

Experience

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  Board and Brush Creative Studio

  Sept 2017 - Jan 2021

  Lead Instructor

  At Board and Brush, I instructed up to 40 patrons through 3 hour long distressed wood sign workshops. I also managed 3-6 Assistants each shift to greet customers, create seating charts, and assist guests. I managed purchases at the register while responding to any customer questions and concerns, and communicated with customers to book workshop reservations and sell pre-made products. At the end of each shift, I took inventory for studio supplies and conducted studio clean up.

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  Penn State East Halls Housing

  Aug 2018 - Mar 2020

  Office Receptionist

  I provided office support, answered phone calls, created documents, and greeted visitors. I also assisted students with resident requests, which included redirecting them to the correct office personnel.

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  Coldwell Banker Select, Realtors

  May 2019 - Dec 2020

  Administrative Assistant

  During my summers with Coldwell Banker Select, I processed paperwork required to list houses, changed statuses to pending sale, and prepared sales for closing. This task included both data and photo entry which was pushed out to public websites such as Realtor.com and Zillow.com. In addition, I managed escrow and commission checks in Quickbooks. I worked closely with real estate agents within the company to meet deadlines and ensure paperwork was properly turned into office personnel. I answered phone calls and scheduled closings with attorneys for the closing of a sale. Show less

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  Gamma Phi Beta International Sorority

  Jan 2020 - Dec 2020

  Vice President of Finance

  In the role as Gamma Phi's Financial Vice President, I have managed dues, fines, and apparel orders on Bill Highway for over 200 members, while also monitoring outstanding balances. I have communicated with other chapter officers to ensure transactions within each department stay within budget. Budget creation for the following year is part of my role. I also work with vendors to place orders and pay invoices on time, as well as paying balances to International Headquarters.As a member of the executive board of Gamma Phi Beta, I have met weekly with other officers to discuss issues, and as a response, come up with solutions internal to our sorority. I have also looked for not only solutions to problems, but also ways to improve current operations. Show less

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  Saxbys

  Jan 2021 - May 2022

  Responsible for the entrepreneurial process of operating a cafe, developing a team, becoming a community leader, and an expert in business fundamentals for six months. There are four sections of duties & responsibilities:1. Team Development: actively lead and develop a team of their peers. It is the responsibility of the S.C.E.O. to keep their team engaged with the Saxbys mission and culture, and to provide feedback and coaching2. Community Leadership: act as a servant leader and identify opportunities to engage guests constantly through exceptional hospitality. Building a business that serves as a community cornerstone is an integral learning objective as a S.C.E.O.3. Financial Management: taught to master the details that impact a business’ Profit & Loss statement.4. Operational Support: provide support by working alongside baristas and team leads to ensure efficient cafe operations.Must support, exhibit, and promote Saxbys Mission Statement, Make Life Better, and Core Values in all daily activities. Our Core Values include:o We are a community serving our communityo We embrace being O.D.D. (Outgoing, Detail oriented and Disciplined) o Profit Creates Opportunityo We live with pride, passion, and purposeo Care personally and communicate openlyo Serve yourself by serving others Show less

  • Operations Specialist

    Jul 2021 - May 2022

  • Student C.E.O. (Cafe Executive Officer)

    Jan 2021 - Jun 2021
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  ALDI USA

  Jun 2022 - now

  District Manager

  • Act as the direct leader to five store managers as well as the personnel leader to a staff of 90+ employees• Lead and develop a multi-million-dollar district of five store teams by driving tasks and projects to completion through effective communication, prioritization, goal setting, and cross-functional collaboration• Drive KPI results through weekly and monthly consolidated store reporting, accurate budgeting, and loss result management• Lead personnel conversations and performance manage employees through consistent feedback and annual performance reviews• Access store staffing needs and determine all final hiring and termination decisions• Supervise compliance to all company policies and procedures as well as applicable federal, state, and local laws Show less