Ed Podskalan

Experience

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  Picker International

  Nov 1990 - Sept 1999

  Managed and maintained strategic beta test sites. Created detailed reports to be used by engineering for feedback in product development. Responsible for the alpha testing of new hardware and software products. Regression tested new revisions of existing software products. Performed cycle testing on all product lines, analyzed part failure. Reported quality issues to Quality Assurance Shift lead in the Technical resource hub providing technical support to field service engineers and external customers. Authored Field Change Orders to provide concise accurate detailed instructions in performing corrective procedures in the field. Produced monthly reports providing issues and feedback from the field to be analyzed by engineering to improve products. Built, calibrated and ran acceptance testing for all of the nuclear diagnostic imaging equipment product lines. Actively involved with quality assurance and manufacturing engineering in writing procedures for testing and inspecting of the XP series gamma cameras. Responsible for timely shipments of products based on monthly sales forecasts.

  • Validation & Verification Engineer, Nuclear Medicine Design Engineering

    Mar 1997 - Sept 1999

  • Nuclear Service Specialist, Nuclear Medicine Service Engineering

    Dec 1994 - Mar 1997

  • Senior Final Assembly and Test Technician, Manufacturing OPS

    Nov 1990 - Dec 1994
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  EMC

  Sept 1999 - Feb 2005

  Senior Customer Engineer

  Responsibilites included but were not limited to:Managed all service / installation related issues for strategic accounts. Provided technical support and field technical questions about EMC hardware / software to customers. Interfaced with OEM vendors to establish successful integration of equipment into associated systems, including technical assistance, training and coordination with sales. Created complex configurations based directly on specific customer needs to allow them to better manage their IT infrastructure. Show less

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  Philips Healthcare

  Feb 2005 - Feb 2012

  Globally responsible for the performance and delivery of service parts for the Nuclear Medicine division. Closely worked with Engineering for the end to end management of service spares from New Product Introductions to End of Manufacture thru End of Service. Other key metrics include but are not limited to: Global supply fill rate, Supplier Quality, CAPA Management, Mitigation of part / component obsolescence in harmony with Engineering. Assured proper release of new parts thru PLM for the adherence of FDA 21CFR820 compliance. Managed all product lifecycle dates in concert with Service, Engineering and Marketing. Show less

  • Senior Manager, Nuclear Medicine Parts Lifecycle Management

    Jun 2010 - Feb 2012

  • Technical Course Developer / Project Leader

    Feb 2005 - Jun 2010
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  Invacare

  Feb 2012 - May 2016

  Director, Techncial Services Operations / Product Returns

  Operational responsibility for the cost, quality, on time delivery and safety for the North America Technical Services Operations and Product Returns Business Units. Key areas include validation of supplier quality thru product evaluation and analysis to determine root cause of product quality defects and service parts. Repair and Remanufacturing of respiratory product line to include management of networked Independent Repair Centers. Refurbishment product workflow planning to meet inventory forecasts, service parts procurement and inventory. Show less

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  Philips Health Systems North America

  May 2016 - now

  Sr. Manager, Clinical Education Field Applications

  Responsible for the development of all clinical education products in the Interventional & Diagnostic X-ray product lines, including Women's Health in support of the North American (NA) market. Key areas include: Execution of offsite education for targeted product lines. Establish operational objectives & plans to meet or exceed all key performance indicators such as enrollments, customer satisfaction, productivity, budget, revenue, recovery, employee engagement, and project/program milestones