Jean Paul Galea

Experience

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  Information Technology Services

  Jun 1998 - Jun 2003

  Sage Software Support

  Roles and Responsibilities in this position were the following:Developer with retrieve 4gl for Sage Line 100Support for Line 50 customer base (600 customers) Recover Line 50 corrupted dataUpgrade Line 50 applicationData Migration from Legacy systems to ExchequerGeneral support for Exchequer

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  Mapfre Middlesea Insurance plc

  Jun 2003 - Jun 2017

  My roles and responsibilities are the following:Manage the interaction between foreign and local teams of developer Manage the interaction between the business users and the support teams abroad Monitor the issues reported from core systems to maintain smooth operation of the different systemMonitor the flow of implementation / testing of new issues discovered.Implement New or updated Insurance ProductsTrain technical employees on how to implement new insurance product on our different platform Show less Roles and Responsibilities in this position were the following:Manage the Development of new Insurance products and gather specification in conjunction with the business users and project sponsor. Develop Insurance Products through a custom tool with the additional use of scripting Language (vbscript) and Oracle sqlDevelop Reports to gather statistical data about business and operational reportsLiaise with the Developers (IDC/SSP) to implement new improvements in the system and bug fixing Support day to day issued by the users .Supply to management day to day reports about the status of the developments and Issues. Show less

  • Senior Executive

    Jan 2011 - Jun 2017

  • Senior Executive

    Jul 2003 - Jun 2017

  • Executive 2 Business Systems Unit

    Jun 2004 - Mar 2011

  • Assistant System Administrator

    Jun 2003 - Jun 2004
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  ICT Solutions

  Jun 2017 - now

  Technical Business Analyst