Tara Ritchey

Experience

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  Towson University

  Feb 2011 - May 2013

  Graduate Assistant

  • Implemented formal policies, processes and forms that were recorded for reference.• Formalized the interview process including creating standard interview questions.• Developed a training program that provided employees the skills to work with Archtics Ticketing System, QuickBooks, Ticketmaster, and our Petty Cash process. • Conducted and tracked performance appraisals for 10 student employees.• Managed scheduling for student employees’ office hours and events.• Managed event budgets, including the formulation and execution. • Performed financial settlements for all events that were ticketed. Show less

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  Cache Clothing

  Apr 2011 - Jun 2013

  Assistant Store Manager

  • Motivated and advised on sales techniques for 8 employees to achieve store performance goals. • Provided exceptional service to clients through active listening and offering solutions that would fit their needs.• Strategically determine product placement.

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  Smithsonian Institute

  Jun 2012 - Aug 2012

  Benefits Intern

  • Designed the research and data gathering plan for a formal benefits communication strategy.• Coordinated and managed logistics of performing research surveys for 5% of Smithsonian employees (300 employees).• Collaborated with various departments and consultants to formulate research questions for the focus groups.

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  National Institutes of Health

  Aug 2012 - Aug 2017

  Management Analyst

  - Design, develop, implement and evaluate developmental initiatives for the adult learner; such as: Training Needs Assessment for a group of 20 employees; Institute wide Certificate Program, NIH New Employee Orientation that occurs bi-weekly, OHR New Employee Onboarding for an organization of 350 people, and Individual Development Plan Workshops and guides. - Advise, coach, and facilitate in numerous ways; such as: advise or consult for leadership on administrative matters including risk management; coach employees in terms of career development, facilitate trainings, briefings and presentations to the organization.- Perform business process improvements and analytics. Look to streamline or reduce the amount of time processes take from streamlining registration that impacts over 900 employees from 2 minutes per person to 45 seconds per person to analyzing data to support decisions within the Federal Viewpoint Survey. The data, results, and recommendations that are displayed from the Employee View point survey, impacts leadership's decisions initiatives. Create data collection methods for instance, create surveys, focus groups, and feedback mechanisms to help influence employee decisions. - Write and prepare briefings, communication, presentations, and policy. Prepare briefings and new proposals that are shared with organizational leadership. Create presentations that are present to senior leaders and all staff by leadership. Write policy on behalf of the organization and write communication that is disseminated throughout the institute. - Showcase project management skills from system implementations like the electronic Performance Management Appraisal Program to a photo shoot that revitalizes recruitment efforts. Show less

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  Seattle City Light

  Aug 2017 - Mar 2023

  Senior Program Manager

  - Created the overall approach that was new to City Light for Succession/Workforce Planning. That included assessing the current workforce, and understanding the strategic goals/initiatives and the workforce needs to achieve those goals. - Performed ADA/Leave/Return to work for City Light which meant advising employees and managers of their rights, the process, and appropriate courses of action for each of the areas. -Provided overall COVID response, including protocols, communication, high risk employees, vaccination status, and accommodations with return to work protocols. Also was the point of contact for employees and management for contact tracing and issuing cleaning protocols. Show less

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  City of Bellevue, Washington

  Mar 2023 - now

  Organizational Development Program Manager