Experience

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  Thomas cook

  Feb 1999 - Nov 1999

  Cabin crew based at manchester

  Cabin Crew - Manchester based• Operating Boeing 757 - 200 aircraft.• New Entrant Cabin Crew training .• This was my first appointment as Cabin Crew realising my ambition to fly. I completed my first season with pride and honour .Director - Cabin Services ManagerMrs Geraldine ConstableBase manager - Mr Julian Probets

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  Thomas cook

  Jan 2000 - Jun 2000

  Cabin crew manchester based

  Cabin Crew - Manchester Invited back to work a 2nd contract• Operating Boeing 757 - 200/300• Provide an exemplary service to all Guests.• Provide in-flight shopping service.• Demonstrated safety features of aircraft prior to take off.•. Ensure passenger comfort .Director - Cabin Services ManagerMrs Geraldine ConstableReference - base Manager Mr Julian ProbetsCRB - Checked 2000

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  British midland international

  Jun 2000 - Oct 2009

  Manchester based - long haul crew

  • Head hunted by British Midland from jmc airlines ( Thomas cook )• Originally as Cabin Crew on short haul European routes but was promoted in 2001 to Long-haul destinations Operated 9 Aircrafts types with bmi•Airbus - A330 -200 - Long Haul Crew• Airbus - A319 - A320 - A321 .• Boeing - B737 - B757 - B767 -300• Fokker - F70 - F100 - European destinationsSadly British Midland closed their doors at Manchester long haul Base and rebased the crew thought the airline to other airports in 2009.Bmi Re-based me down to Heathrow where i commuted from Bolton to Heathrow for a trail period of 6 months.But it was to stressful to maintain of commuting and operating short - mid haul flights and airport standbys from London and then travel back home to Bolton .I took advantage of the full voluntary redundancy package and full staff travel benefits and Company Reference , and transferred to another airline back into Manchester.2 Commendations Awards for Inflight Emergencies and Landings .• Commendation Award from North Regional Area Manager • Mrs Kathy Bremner North Regional Area Service ManagerSeamus Devlin - Flight Crew Manager2 Major Emergencies - ref Tony Lyons - Cabin Service ManagerReference - Mrs Gillian Enderby Customer Services manager - MrLeigh Pierce CRB - Checked from 2000 - 2009 Mostrar menos

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  Air atlanta icelandic

  Oct 2009 - Jan 2010

  Manchester based - world wide fleet cabin crew

  Manchester based & trained - 2009Operating Boeing 747 - 200 /300 aircraft.Short term Contract Only Direct entry Previous experience and past airline references .Air Atlanta Icelandic airlines.World Wide Fleet - Cabin Crew • My first Contract with Air Atlanta AirwaysI was Based in Jeddah for 3 months • Operating Boeing 747- 200/300 Boeing 747- 200/300 - serving 514 passengers per trip who were making the pilgrimage to Mecca .This is perhaps the most important religious obligation in the Islamic Religion and required many skills.Ensuring a solid understanding of Islam, it's belief system, compliance with Islamic Law and the historic and cultural importance of the Pilgrimage (Hajj) to Islamic culture.Overcoming communication language barriers, implementing some sign language• Establishing a rapport with people of all ages, cultures, and beliefs• Earning a reputation as a valuable and cooperative co-worker by: being fair, honest, and willing to help others when needed.Company Trainer & Flight SupervisorMiss Christine BrandCabin Base Manager - Ahmend kallel Reference - Teresa Mainstone Reference - Anne Anderson CRB - Checked - Disclosure 2010 Mostrar menos

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  4 q holdings

  Jan 2010 - May 2011

  Regional operational support for bars - restaurant and hotel

  This position was a challenging and varied role, employed by central operations to provide operational support at any of the companies retail outlets. These included Hotels, Restaurants and Public Houses.Requied to cover sick and maternity leave ensuring the smooth operation . My Job involved front of house Head bar man , dealing with Guests , restaurant and housekeeping .CRB - Disclosure - checked 2010Company Director & ReferenceMr B Bradley

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  Royal caribbean cruises ltd.

  Jan 2010 - Sept 2010

  On board crew - 5 ⭐️ cruise ship

  Qualified and trained Seaman to work on ships by the Martine & Coast Guard Agency. World Wide Luxury 5 star Cruise Liner Qualified - On board Ship Crew The 122,000-ton, 2,850-passengers Celebrity Equinox cruise ship6 months contract living onboard a 5 star luxury cruise liner ship in the duty free boutiques which sailed routes around the Mediterranean.Tasked with the management of my own boutique onboard the Celebrity Equinox. The boutique was called "The ShowCase" and specialised in high end bespoke glassware and objet d'Arte and a glassblowing demonstration. After the trial peroid of a month i increased both revenues and customer footfall making my outlet one of the most visited and profitable shops.Along with other retail crew we provided cover for all of the shops during trading hours which extended thoughtout the day and into the nights.Royal Caribbean Certificate from Safety Ship Navy Officer .Mr V VourgidisMartine & Coast Guard AgencyClyde Marine Training Instructor - Mr A TaggertCompany Retail Trainer & Reference Mr Sean Ford - Cruise Ship TrainerCRB - Disclosure Scotland 2010 Mostrar menos

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  Air atlanta icelandic

  Sept 2010 - Jan 2010

  Manchester based - long haul cabin crew .

  Manchester Airport Trained & Based.Invited back to ' Work a 2nd Contract ' in 2010 - World Wide fleet Cabin Crew .Short Term Contract Only .World Wide Fleet - Cabin Crew.Lived in Nigeria - Lagos for 3 months• Operating Boeing 747 - 200/300• Accepted the opportunity as my 6 month contract with the cruise ship was comming to an end of the session.• CRB - Disclosure Scotland - 2010 • Training Manager & flight supervisor • Reference - Miss Christine Brand• 2nd Reference - Mrs Teresa Mainstone Mostrar menos

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  Small planet airlines

  Jun 2011 - Nov 2011

  Tor air cabin & small planet crew - nov 2011 - manchester based

  Manchester Based & trained 2011Tor Air Airways And Small Planet Airways . • Dual Code Share airlines. • Operated - Boeing 737 - 100/200 • Scheduled Flights. • Charter Flights. • V.I.P Football European teams • Excellent on board service . • Outstanding customer service.CRB - Disclosure Scotland - 2011Service trainer & Cabin manager Reference - Mrs Mel Edwards

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  Wm morrison supermarkets plc

  Nov 2011 - Jan 2012

  Package and food analyst for morrisons supermarket

  Responsible for the Production of pre-packaged food for Morrisons supermarkets.• Chilled Food Warehouse .• Production of fresh Food.• Packaging of fresh food .• Goods in .• Goods out .• Product Preparation • CRB - checked Disclosure 2011 • References - Kate Coyne or Ian

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  Convivial and dunscar bridge brewery

  Jan 2012 - Sept 2013

  Personal liecensee holder - bolton council - peak weekend manager

  • Bolton Council certificate - 2012• Weekend Manager for the busy Bar - restaurant and bed-and-breakfast bookings .• Licence to sell Alcohol on the premises. • HABC Level 2 Certificate• Over seeing and looking our local Clients - working all the peak times of a Busy Bar , Restaurant plus B&B Hotel,• Working the PEAK weekend shift - usually- Thursday to Sunday night.• Cashing up all the tills .• Cash Floats end of day . • Credit Card reports .• In putting Money and stock data into the Computer systems .• Bar Stock - Control • Locking up all the bar premises and Beer garden.• Barrel changing in the cellar .• Dealing with all the customer complaints • Looking after the local customers .• CRB - Disclousure - 2012 • References 2012 - 2013My BOSS - ⭐️Mr Jeremy Jones ⭐️Mr Jeremy Jones - Bolton's richest Entrepreneur - who owns ' Convivial ' company .Convivial Company - Welcome Taverns & Hotels Chain and Dunscar bridge , And also the BleachWorks Private members bar plus Chain of public houses and Hotels.Reference - CEO - Mr Jeremy Jones ⭐️ Mostrar menos

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  City link

  Sept 2013 - Jul 2014

  Customer service agent in transport and logistics - based in manchester trafford park

  • Communication with UK Depots • Logistic networks• Microsoft windows • Saleforce.com• Track & trace software • SortWare programs for Logistics • Communicating with Ops Control • GPS City Link tracking system • Communication with our Drivers• Communication with our Clients • Customer Solutions snd Options • Decision Making • Over Flow Calls • Elected for City Link - Employee Representative at Manchester Customer Care - 2014Unfortunately Trafford Park Customer Service department closed and Merged with Customer care at the Warrington Depot in Appleton .Reference and information from -Mr Stuart Sage - ManagerHead of Customer Services department at Manchester depot .Mr William Mark Bradley - ManagerWarehouse Manager Team Leader Staff and Agency CRB - Disclosure Scotland - 2013 octReferences on Request 2014 Mostrar menos

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  City link

  Jan 2014 - Jan 2015

  Trainee '​ area controller in operations dept trafford park manchester

  Head hunted back to City Link to work in the Operations & Control department and to be trained up as an Area Controller .Working at the Manchester Trafford Park depot as a trainee area controller in Logistics & transport .City Link went BUST - Late on Christmas Eve .City Link hint the BBC 24 hours news Made ' Redundant Christmas Day ' 2014

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  Hoover candy

  Jul 2014 - Jan 2014

  Customer services head quaters based in bolton

  Main Service Call Centre for Hoover Company Bolton1907 - founded by the Hoover Family Hoover Company - Domestic & Comercial Appliances With over 100 years of expertise, Hoover is dedicated to create and provide quality appliances for the furture.• Customer Care • Customer Satisfaction • Customer Solutions • Extra mile Service• Decision making• Hoover product knowledge • Candy Appliances• Baumatic Appliances • Appliance Maintenance advise • Spare Parts Orders for Appliances • Customer Call Backs Satification • Decision making • Sort Service • Dealing with emergency call outs• Communication with Engineers• Field service appointments • Techical Documention system• Gicat Sortware • Engage Software• Call LoggingI was Head hunted back to City Link Trafford Park to work in the Operations & Control department and to be trained up as an Area Controller . Mostrar menos

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  Mag (airports group)

  Feb 2015 - Mar 2021

  Aviation airport officer

  Qualified as an Aviation Security Officer in 2015 with also 12 Years Long Haul Experience as Senior Cabin Crew member - World Wide Fleet on the Boeing 747 - 200 and Airbus A330 .I Started working at the Manchester Airport in 1999 for different Airlines contracts.I operate in all 3 - Terminals 1 - 2 - 3 JUNE 2018 .Manchester Airport Group - MAG AWARDED me with a - ‘ Safe Hands’ Award Badge and and a commendation Thank You Card From Manchester Airport and from the From the ‘ Senior - Terminal One management team - for Xray Screening.Terminal shop Staff / MAG employees and Airline Crew.12 years Previous Experience in the Air line Aviation industry.10 years World wide fleet cabin Crew - Long Haul flights .Department of Transport - 2015 Civil Aviation Authority - 2015 Disclosure Scotland Certificate - 1999 - 2018Ministry of Defence Certificate - Full Back Ground & Vetting Process - Checked 2015.New - December 2015 - Access Control training Course - Pass .• New Body Scanner - 2018 . • Safety for all General public & Airport • Help with Passengers requirements • Listening to the Customer needs.• Descalate threatening situations• Ability to be pro-actively at all times• Identifying Problems & solve them• Identifying Prohibited Items.• Analyse all situations in all areas • Open - Clear - mind at all times • Safety of the Aircrafts and property• Safety Decision making . • Excellent Customer Service .• Excellent communication . • Aviation Security for restricted areas .• Operating high tech X-ray machines• Operation of the Body Pro Scanner .• Analysing X-ray Images.• Luggage inspections • To identify suspicious passengers.• To act quickly and efficiently• isolate problems before there happen • Body Scanners - Pro Version 1 • New Body scanner pro vision 2• New MATRIX - X -Ray computer system.• CBT training- twice a month .• NXCT training exams - twice a year. Mostrar menos