Vinay P

Experience

• 

  Cyrix Healthcare Private Limited

  May 2017 - Jun 2023

  KEY FACTORS ON ROLE: Amplified performer and cultivated on repair, demonstration, customer handling, application training, sales, Installation and commissioning of critical care medical equipment’s.  Self-succeeded and accompanied our team to control MTTR and 100% OTPM for better KPI in all quarters. Spearheaded my team for professional quality and timely execution of work with 100% customer satisfaction. Prepared and reviewed service performance for service division and generated key reports for weekly monthly and quarterly meetings. Gained satisfied customers and succeeded to minimise spare replacement claims by ensuring proper guidance to user and by executing appropriate maintance services. Generation and follow-up of AMC/CMC, spare quotations and establishment of these with minimal negotiation. Upto date monitoring of assigned calls in salesforce and coordinated each on team with much needed technical support for ensuring timely execution. Pioneered Salesforce work order debriefs each day against each work with proper reports and supporting documents. Enhanced sales of spares legitimately.  Collaborated with warehouse team for ensuring appropriate spare moment.  Supervised spare stock and executed monthly audit. Assessed client needs based on current objective, supply and demand required spares.Skilled and trained for Repair, spare sales, maintenance, application training, installation and demo of critical care equipment’s for India Medtronic products:Medtronic neuro/ENT drill: EM800 seriesICU Ventilators: PB840, PB980, E360, HT70 series, PB560Covidien Surgical diathermy: FT10, FX8, Force FX, WEM, ARGON4, LS10, Force triad.Covidien gadgets: Pulse oximeter, Bodywarmer, BIS monitor etc. Show less Worked as Biomedical engineer in hospitals around Cochin, Kerala.Worked in:(SILVERLINE HOSPITAL (NABH Accredited), KADAVNTHARA, COCHIN)(AP VARKEY MISSION HOSPITAL, PIRAVOM, COCHIN)(PAUL’S HOSPITAL, COCHIN)(CARMEL HOSPITAL, ALUVA, COCHIN) KEY RESPONSIBILITES:• Installation and attending to emergency breakdowns and repairs of allBME equipments.• Maintaining equipment inventory for all existing & incoming equipmentsand spares• Updating and keeping records needed for NABH Accreditation.• Periodic preventive maintance of equipment’s for its best performance• Maintaining the equipment to the best of its performance by organizing aplanned maintenance program for all equipment’s• Arranging training programs and demo for medical staff & administration.• Calibration of equipments.• Monitoring contract services viz. A.M.C. and C.M.C.• Helping for Purchase of equipment’s (inviting quotations/tenders) Show less

  • Senior Services Engineer

    Apr 2022 - Jun 2023

  • Service Engineer

    Feb 2020 - Mar 2022

  • Biomedical Engineer

    May 2017 - Feb 2020
• 

  Medtronic

  Jun 2023 - now

  Field Services Engineer

  Well trained and OEM certified from Medtronic for Repair, Installation, PMS, Documentation of Medtronic products includes high-end Cryo-console, O-ARM, Neuro navigation, Drill & Debriders, NIM, Pacemakers, ICU Ventilators, Energy Based Devices, ACT, Gadget Products.-Repair, Installation, Strategic PMS plans & User demonstration of high-end/Low-end Medtronic products.-Sales application support on all products-AMC/CMC revenue generation all over Kerala.-Invoice submission and on-time payment follow-ups.-Managing and guiding CP's for better quality of workflow.-AOP including MTTR, OTPM, Documentation and on time job updation on SFDC/SMAX platforms.-Building customer trust, ensuring customer satisfaction on our products and providing customer feedback.-Handling various QA/Calibration tools for ensuring safety and quality of all products. Show less