Arjun Nudurupati

Arjun Nudurupati

Technical Support Associate

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location of Arjun NudurupatiSydney, New South Wales, Australia

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  • Timeline

  • About me

    Data Enthusiast | SQL | Excel | Power BI| Salesforce Administrator |

  • Education

    • Charles Sturt University

      2017 - 2019
      Master of Technology - MTech Network and System Administration/Administrator
    • St. Martin's Engineering College

      2012 - 2016
      Bachelor's degree Computer Science
  • Experience

    • Tech Mahindra

      May 2016 - Oct 2016
      Technical Support Associate

      • Take inbound calls. Create a positive relationship in all customer interactions and ensuring customer satisfaction as a priority.• Demonstrated clear, concise, and polite written and oral communication.• Escalate issues appropriately according to standard operating procedure.• Demonstrated excellent call control while remaining helpful, professional, and informative.• Effective performance as both an individual contributor and a team member.

    • Euro Garages Ltd

      Dec 2019 - Apr 2022

      • Reviewing and monitoring scheduling, purchases, and other expenses to maintain quarterly budget. Also, managing inventory control, cash control and store opening and closing procedures.• Scheduling and leading weekly store meetings for all employees to discuss sales promotions and new inventory while providing platforms for all to voice concerns.• Developed new store location from ground up by helping manager in hiring and training efficient team and managed up to 14 Team Members successfully in fast-paced environment through proactive communication and positive feedback Show less

      • Store Manager

        Jan 2022 - Apr 2022
      • Assistant Manager

        Jun 2021 - Jan 2022
      • Console Operator

        Dec 2019 - Jun 2021
    • Himark Computers

      Jul 2020 - Sept 2020
      System Network Administrator

      • Learning different computer operating systems• Examining and fixing the hardware related issues• Learning data transfer as well as data recovery techniques

    • BINGO INDUSTRIES

      Mar 2022 - Jul 2022
      Customer Service Representative
    • Ignite

      Jul 2022 - Jan 2023
      IT Resourcer
    • Metcash

      Jan 2023 - now
      • Business Analyst

        May 2024 - now
      • Business Solutions Specialist

        Jun 2023 - May 2024
      • Master Data Analyst

        Jan 2023 - Jun 2023
  • Licenses & Certifications

    • Cisco Certified Network Associate Cloud (CCNA-Cloud)

      Cisco
      Dec 2021
      View certificate certificate
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Dec 2021