Jodi Collins, PMP

Experience

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  The Black Dog Tavern, Co.

  Jan 2000 - Nov 2001

  Advertising Coordinator
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  Destination Insider, Inc.

  Nov 2001 - Jan 2004

  Director of Marketing Services
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  Sabre Digital Marketing

  Jan 2004 - Jan 2015

  Traffic Manager

  ★ Engineered production schedules for diverse projects, optimizing workflows for improved operational productivity and ensuring timely project completion.★ Developed and managed an internship program, overseeing intern selection, training, and mentoring, contributing to the professional growth and skill development of new entrants in the field.

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  DuPont

  Mar 2015 - Aug 2019

  Team Coach/Customer Service

  ★ Led inventory and financial management for a $3 billion top customer, resolving key issues through site visits and reconciliation, which secured revenue and customer satisfaction, earning the 2018 Dow Electronic Materials Gold Award.★ Played a vital role in SAP system integration during the Dow-DuPont merger, ensuring seamless customer service continuity and secure data management as a customer service team representative.★ Championed first-line operational support, spearheading customer problem resolution and process improvement initiatives, which boosted team performance and customer satisfaction. Show less

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  The Channel Company

  Aug 2019 - now

  Senior Client Success Manager