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ABRAR K

ABRAR K

RF Engineer

Followers of ABRAR K700 followers
location of ABRAR KNoida, Uttar Pradesh, India

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  • Timeline

  • About me

    Area Service Manager at LG Electronics India, Mumbai

  • Education

    • BALA HISSAR ACADEMY

      2004 - 2005
      Intermediate Science

      Activities and Societies: Sports Like - Football , Cricket , Basketball , Hockey , Volleyball , Athletics , etc Completed Schooling in 2005

    • Punjab Technical University

      2006 - 2010
      Bachelor of Technology (B.Tech.) ECE

      Activities and Societies: Sports like - Cricket , Football & Basketball B.Tech in ECE from K.C.C.E.I.T , NSR(Pb)

  • Experience

    • Gemini Communication Ltd

      Aug 2010 - Feb 2013
      RF Engineer

      I&C , O&M , of RF links and end to end , last mile connectivity for Ericsson , Vodafone , Airtel , TCL , TTSL

    • Tata Tele Business Services

      Mar 2013 - Aug 2013
      Service Assurance Manager

       To manage I-Care activities of Service Assurance of Top Corporate Enterprise customers mapped, closely coordinating with Enterprise Sales, Customer Service Delivery and Network teams for products like E1/ PRI, ILL, MPLS, NPLC, ISDN PRI, LEVEL DID PRI LINE, TFN SNS, DLC, Walky, Photon etc. To be the technical owner for mapped customers and their branches across Pan India locations.

    • Telesonic Networks Limited

      Aug 2013 - May 2015
      TEAM LEAD I&FR

      Telesonic Networks Limited (100% subsidiary of Bharti Airtel Ltd. Formerly known as Alcatel-Lucent Managed Services, a Joint Venture between Airtel and Alcatel-Lucent)  Meeting the SLAs for internal and external customers for new customer provisioning / fault resolution To ensure timely and high quality installation and Fault repair activation as per targets. Coordination meeting with contractor/ their representative for taking stock of present work and allotment of new work order. To ensure customer satisfaction. Follow up of activations of connection installed. Plan & ensure material availability OPEX reduction. To ensure KPI parameters at UCL level.  Exposure in team management Show less

    • Tata Play Ltd

      Jun 2015 - Jun 2022

      Work Profile at Tata Play Limited➢ Identifying prospects for service franchisee.➢ Ensuring proper infrastructure & other norms across service network.➢ Ensuring all staff across service network is trained to meet expected job requirement.➢ To conduct field audit accompaniment with franchisee staff.➢ Auditing Service network / SF on defined parameters.➢ Addressing the deviations found during audit process.➢ Visiting customers to conduct audit on quality of job done by service franchisee.➢ Ensuring customer satisfaction by providing 100% calls attendance.➢ Keeping a check on TAT & other SLAs.➢ Ensuring smooth trade relations by meeting top retailers & DS in the territory➢ Monthly reconcile ODU / CPEs supplied to SF / SVC network in accordance to activations &other defined norms. Show less

      • Manager

        Apr 2022 - Jun 2022

      • Assistant Manager

        Apr 2017 - Mar 2022

      • Senior Area Service Incharge

        Jun 2015 - Mar 2017

    • Orient Electric

      Jun 2022 - Jul 2024
      Area Service Manager

    • LG Electronics

      Jul 2024 - now
      Area Service Manager

  • Licenses & Certifications