Hammed Adepoju

Experience

• 

  Skye Bank Plc

  Jun 2013 - Jul 2014

  Customer Service Representative

  An internship program, assigned to the customer service department were I was responsible for the following:•Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.•Provided primary customer support to internal and external customers in fast-paced environment.•Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.•Entered customer interaction details in Bank's software to track requests, document problems and record solutions offered.•Attended to approximately 50+ customers daily Show less

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  Glamour Ventures Limited

  Jan 2017 - Jan 2019

  Business Development Officer

  •Identify business growth opportunities and develop plans to increase company sales and revenue.•Conduct market research to identify new opportunities.•Determine cross-selling and up-selling opportunities.•Knowledge on organization’s offerings (product and service).•Meeting with potential clients to present company’s offerings and negotiate business deals.•Provided recommendations to promote brand and product / service benefits

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  Freelance, self-employed

  Jan 2019 - now

  Marketing Officer