Kevin Falby

Experience

• 

  Republic Bank Limited

  Jan 2004 - Jan 2008

  Manage user profiles in Active Directory, Exchange and all other core banking applications.Provide help-desk support to clients across multiple front-end applications and servers.Maintain antivirus updates for the Bank's network, inclusive of dissemination and resolution of client download and / or installation issues. On site resolution of branch hardware and software related issues.Maintain an accurate record to the branch’s hardware and software.Administer the Active Directory and Exchange user needs of the Branch staff.Perform daily, weekly and monthly backups of the Branch’s transactions and ensure that they are correctly stored.

  • User Administrator

    Jan 2006 - Jan 2008

  • Branch Network Officer

    Jan 2004 - Jan 2006
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  National ICT Company Ltd

  Jan 2008 - Apr 2022

  Professional, Operations

  PROFESSIONAL, OPERATIONS – GOVERNMENT DATA CENTRE TEAMSome of my key responsibilities at the GDC include, but are not limited to the following:Provide 1st level troubleshooting for calls that come in to the Service Desk.Collaborate with the other units of iGovTT to provide technical support and information as it relates to GovNeTT (Government Wide Area Network of Trinidad and Tobago).Ensure that our Alliance Partners work within the parameters of the existing SLAs to ensure resolution to various network related incidents.Network Change Management.Advise the various ministries and their vendors to ensure the successful co-location of ministry servers at the Government Data Centre.User Management for the GoRTT Blackberry Enterprise ServerGlobal Administration of the gov.tt domain including Active Directory, Exchange, OCS and Live Meeting.Domain registration of new gov,tt URLs Show less

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  IGovTT

  Apr 2022 - now

  Senior Professional, Government Data Center, Operations