Kevin Falby

Kevin Falby

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location of Kevin FalbyTrinidad and Tobago

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  • Timeline

  • About me

    Senior Professional, GDC at iGovTT

  • Education

    • College of Applied Sciences and Technology of Trinidad and Tobago (COSTAATT)

      2010 - 2012
      Bachelor of Science (BSc) Computer and Information Studies
  • Experience

    • Republic Bank Limited

      Jan 2004 - Jan 2008

      Manage user profiles in Active Directory, Exchange and all other core banking applications.Provide help-desk support to clients across multiple front-end applications and servers.Maintain antivirus updates for the Bank's network, inclusive of dissemination and resolution of client download and / or installation issues. On site resolution of branch hardware and software related issues.Maintain an accurate record to the branch’s hardware and software.Administer the Active Directory and Exchange user needs of the Branch staff.Perform daily, weekly and monthly backups of the Branch’s transactions and ensure that they are correctly stored.

      • User Administrator

        Jan 2006 - Jan 2008
      • Branch Network Officer

        Jan 2004 - Jan 2006
    • National ICT Company Ltd

      Jan 2008 - Apr 2022
      Professional, Operations

      PROFESSIONAL, OPERATIONS – GOVERNMENT DATA CENTRE TEAMSome of my key responsibilities at the GDC include, but are not limited to the following:Provide 1st level troubleshooting for calls that come in to the Service Desk.Collaborate with the other units of iGovTT to provide technical support and information as it relates to GovNeTT (Government Wide Area Network of Trinidad and Tobago).Ensure that our Alliance Partners work within the parameters of the existing SLAs to ensure resolution to various network related incidents.Network Change Management.Advise the various ministries and their vendors to ensure the successful co-location of ministry servers at the Government Data Centre.User Management for the GoRTT Blackberry Enterprise ServerGlobal Administration of the gov.tt domain including Active Directory, Exchange, OCS and Live Meeting.Domain registration of new gov,tt URLs Show less

    • IGovTT

      Apr 2022 - now
      Senior Professional, Government Data Center, Operations
  • Licenses & Certifications

    • Microsoft Operations Framework (MOF) 4.0 Foundation

      EXIN
      Jan 2012