Vignesh Kumaran PR

Experience

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  Wipro

  Nov 2010 - Aug 2014

  Associate Consultant

  Roles & Responsibilities:• Handled the oracle backend development (PLSQL) for portal UI.• Developed the modules based on the clear understanding from the requirement design document.• Writing PLSQL code (packages and procedures) and modifying the oracle forms for enhancements and preparing unit test cases.• Developed the customized Form (both UI & backend) for data maintaining.• Directly worked with client for resolving the issues. • Prepared Technical design document for the developed modules as per the standards. • Worked on Oracle Apps side for clear understanding. • Interacting with both onsite and offshore team for better understanding.• Co-ordinating migration of modified components.• Handling the performance issues.• Worked on BI Publisher reports.• Worked in creation of tabular/summary reports based on the existing architecture. Show less

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  Tata Consultancy Services

  Aug 2014 - Apr 2015

  System Engineer

  Roles & Responsibilities:• Resolving tickets assigned in HP Ticketing tool and monitoring the regular batches execution.• Writing PLSQL code (packages and procedures) and modifying the oracle forms for enhancements and preparing unit test cases.• Troubleshooting the batch jobs written in Python language. • Daily LOG Checks activities in UNIX environment.• Automated batch jobs in Linux using shell scripts.• Server Monitoring and taking necessary.• Experience at working both independently and in a team-oriented, collaborative environment. • Managing to be shifting priorities, demands and timelines through analytical and problem-solving capabilities. • Strong customer focus. Show less

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  Oracle

  May 2015 - Aug 2023

  Principal Software Engineer

  Roles & Responsibilities:• Resolving the Service Requests logging by the customers around the globe for the issues related to Oracle EBS CRM and MFG modules. • Troubleshooting the issues by collecting and analyzing the log files.• Providing standard data-fixes for customer issues wherever its applicable.• Writing scripts for automation projects.• Followed agile methodologies in Software development, Enhancement and implementations.• Actively participating in scrum meetings and ensure to provide deliverables within the deadline.• Helping global customers in terms of explaining the functionality and the product features.• Involved in global meetings regarding the product discussions.• Closely interacting with clients for handling the incidents and for other information’s.• Involved in Proactive measures with customers and focused on customer satisfaction. • Involved in Manual Testing of product releases. Identifying the product defects and reporting to product development.• Prepared quality Test cases for the Product Enhancement Functionality.• Actively creating Enhancement requests for customer requirements which is not existing in current functionality. • Creating Knowledge Base articles (Oracle KM notes) for new issues reported and resolved. Always ensure to follow the best practices.• Mentoring new hires and delivering process trainings. Authored and improved the quality of technical documentation in team.• Documented and created knowledge base for every new incidents/development and ensured the documents updated frequently to avoid the duplicate works and address the production issue proactively.• Resolving the incidents within the SLA timelines.• Handling Customer escalations. Show less

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  Exchange Data International (EDI)

  Nov 2023 - now

  Application Programming Interface Support Ld