Nupur Randhawa

Experience

• 

  Chase

  Oct 2011 - now

  Managed and led teams between 7-12 employees at multiple branch locations, fostering a collaborative and results-driven work environment. Responsible for ensuring all new and existing business adheres to risk/control standards and regulatory compliance. Work to ensure all clients are properly educated on the variety of financial products available, as well as our digital banking platform. Established strategic alliances with local businesses to enhance brand recognition within the local community through active community engagement. Show less Provided personalized financial guidance to individuals and small business clients (under $2M) to address unique needs and financial goals. Established and nurtured relationships with corporate partners and internal network specialists to optimize cross-selling opportunities within the existing and potential new client base. Adhered to regulatory mandates, encompassing the Bank Secrecy Act, Anti-Money Laundering, OFAC, Patriot Act, Privacy Act and Community Reinvestment Act. Frequently assumed the role as Manager on Duty, offering supplementary assistance to tellers and specialists while effectively managing and resolving potential client issues or escalations. Show less

  • Branch Manager

    Jun 2018 - now

  • Banker

    Oct 2011 - Jun 2018