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Albert Agadzi

Albert Agadzi

CUSTOMER SERVICE REPRESENTATIVE

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  • Timeline

  • About me

    Communications Professional with a Passion for Connecting People and Ideas

  • Education

    • Presbytarian Boys Secondary School

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      Senior Secondary School Leaving Certificate

    • The Language House TEFL

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    • Anglo-American University, Prague

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    • Charles University in Prague

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  • Experience

    • Accenture Services S.R.O.

      Jul 2007 - Jan 2007
      CUSTOMER SERVICE REPRESENTATIVE

      Worked on the project NokiaProject Validation for EMEAResponded to and resolved complex Customer Inquiries and complaints

    • MarcusEvans

      Jul 2012 - Jan 2013
      Sponsorship and Delegate sales representative

      Organized, coordinated and executed events – Oversaw the planning and execution of conferences ,summits and operation for special meetings and sport shows .Introduction and Provision of sponsorship packages for top International EventsOrganized, coordinated and executed events – Oversaw the planning and execution of conferences ,summits and operation for special meetings and sport shows .Introduction and Provision of sponsorship packages for top International Events

    • Wall Street English

      Dec 2013 - Sept 2014
      English Language Sales Consultant

      •Assisted and reviewed all processes of identification, assessment, placement, redesignation, and exiting criteria for English learners

    • Oracle

      Jul 2014 - May 2015
      Oracle Business Development Consultant

      RESPONSIBILITIES:Identifying prospective customer needs and developing innovative solutions to satisfy their requirements.Working with and developing relationships with Oracle Alliance and Channel Partners to drive revenue and maximize customer service.Lead generation through Product and Country Specific Marketing campaigns.Working as part of the Business Developement team and constant corperation with each Oracle Direct salesperson within a sales territory.Demonstrate a thorough knowledge of Oracle Technology products and solutions ,eg. cloud soluion,Business Intelligence,Databases.Work with field sales force and resellers to follow up direct sales campaigns Show less

    • StudyInterActive

      Mar 2016 - Oct 2016
      Educational Advisor

      Work with Students and help them make appropriate program choicesUndertake proper research and provide recommendations on curriculum and materials for University programs

    • INconnect Group

      Nov 2016 - Jan 2017
      Communications Specialist

      Worked on International Forums and events especially in the Energy Industry

    • South African Airways

      Jan 2018 - Jan 2022
      Client Relations Specialist

  • Licenses & Certifications

    • TEFL Certificate

      IATQuO-International Accreditation of TESOL Qualifying Organisations
      View certificate certificate

    • Senior Secondary School Certificate Examination

      West African Examinations Council