David Pilgrim Jr.

Experience

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  Best Buy

  May 2005 - May 2008

  Wireless Expert

  Provided customers with wireless peripherals from cell phones to mp3 players.Set and maintained goals for cell phone activations and service.

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  Dell

  Jun 2008 - Jun 2017

  Account Executive supporting Army Acquisition NEC's,Depots & Proving Grounds throughout the US.Responsible for overall account and introducing new products and services. Focusing on Army initiatives, large projects and all datacenter IT infrastructure and computing requirements.Key Focus AreasDatacenter ConsolidationApplication ModernizationVirtualizationSecurityClient DeploymentMobility Inside Account Executive supporting Select Army & Civilian Accounts that are acquisition in nature.Responsible for all day to day tactical and strategic activities within the dedicated account set.Strategic Wins1500 Unit Client takeout Ft. DrumNetworking Refresh CIDSemi Rugged Takeout CID1000 Unit Client Refresh Ft. RileyStorage Takeout Ft. IrwinHPC Implementation Watervliet Arsenal LKAD Backup & Recovery Win Inside Account Executive supporting Health & SciencesSingle point of contact for our Military Health, DOE & Indian Health Services on the West CoastWork with end users to identify pain points & issues leveraging CCVDirect/Lead scoping calls hinging on customer issues, missions, and initiatives Account Executive/Inside Account Manager supporting MTI & Registered Partners with high upside.Work with partners to identify opportunities and leverage all available resources to create end to end solutions that will deliver immediate ROI to the customer.Handle day to day activities from quoting to onsite customer visits. Manage Accounts with an annual spend of $100MWork with Federal Authorized Resellers to provide solutions that will impact both Civilian & DOD customers.Federal Action CouncilFederal Enterprise Solutions Council Compellent Top Gun CertifiedKace SMEVMWare SMEDell Rugged SME Challenged reps to perform through Oscar and Service by creating contests to help drive performance and correct behaviorsTrained mentors to help develop new hiresMentored and ramped potential new coachesDeveloped presentation skills by leading team meetings and presenting sales goals and highlighting past performanceIn charge of leading sales teams to drive for sales resultsDeveloped “Pilgrim’s Playbook” to provide reps with sales best practices. Dell Financial Services and Service Revenue Per Unit advocate; used contest to drive performance in particular metricsMentor Lead; mentored new hires and peers on the floorTrained agents on various sales initiativesResponsible for selling Dell's desktop and laptop products, associated software, peripherals and services via inbound sales queue

  • Account Executive

    Oct 2014 - Jun 2017

  • Inside Account Executive

    Feb 2014 - Oct 2014

  • Federal Stryker

    Feb 2013 - Feb 2014

  • Federal Alliance Stryker

    Feb 2012 - Feb 2013

  • Federal Alliance Inside Sales Account Manager

    Jun 2010 - Mar 2012

  • Dell Consumer Sales Coach

    Oct 2009 - Jan 2011

  • Consumer Sales Representative

    Jun 2008 - Sept 2009
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  Zebra Technologies

  Jun 2017 - Dec 2018

  Federal Sales Director

  Built and established presence within the Federal market. Defined and implemented comprehensive Federal strategy. Drove incremental federal business through strategic resellers and system integrators. Managed the entire Xplore Federal Sales process from quote creation to solution deployment. Conducted product demonstrations and technical presentations.

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  Dell Technologies

  Apr 2019 - now

  Product Line Manager, Sr. Advisor - Vertiv (NAM/Federal)