
Shea Sherman
Branch Operations Supervisor

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About me
Product Specialist
Education

Indiana University Bloomington
2007 - 2008Non-Profit/Public/Organizational Management
Trinity School at Greenlawn
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Indiana University Indianapolis
2008 - 2011Bachelor of Science Public Affairs Management
Experience

Indiana Credit Union League Inc
May 2008 - May 2011Branch Operations Supervisor•Responsible for coordination and supervision of tellers work schedule, balancing and transaction processing, and front line operations. •Monitor and maintain staffing to ensure adequate window coverage and smooth flow of teller lines to attain a high level of service quality.•Maintain security and internal controls through adherence of policies and procedures to ensure that employees, members, funds, records, and property are safeguarded.•Responsible for cash management of branch funds and control of daily vault activities and maintain branch inventory of consignments, marketing materials, and office supplies.•Provide teller training and support and maintain a well-trained staff.•Perform branch opening and closing responsibilities. Show less

Indiana University–Purdue University Indianapolis
Sept 2011 - Apr 2014Senior Auxiliary Account Specialist•Responsible for auditing and reconciling permit inventories, e-commerce activities & cash in addition to differentiated audits pertaining to individual booth attendants.•Monitoring booth activity in order that all policies and procedures are accurately abided by. •Maintaining proper cash flow to and from booth attendants and front office cashiers to allow daily operations to flow smoothly.•Responsible for collecting and processing all CFS auxiliary proceeds to include cash, credit card, checks, and receivables.•Filing, sorting, and purging documents properly and securely. •Utilizing an ability to quickly learn new tasks as they are required to fulfill the position adequately. Always maintaining an open mind to suggestions and constructive criticism. Show less

United Church Homes Management
Apr 2014 - Oct 2016Housing Manager•Advise and make recommendations regarding housing facility goals, objectives, programs, procedures, and policies.•Exercise judgment and decision-making authority as required.•Complete certifications for new residents and recertification of all current residents on an annual basis, including background check, verifications of citizenship, DOB, income, assets, and medical expenses.•Coordinate with vendors/contractors as needed to resolve advanced maintenance issues or concerns.•Maintain office order and organization, filing of paperwork, and actively bring out of date systems to present standards.•Maintain open communication with Regional Manager and HUD and request guidance and training as needed. Show less

Corporate Wings LLC
Mar 2019 - Mar 2020Manager - HR DirectorDevelop and publish employee handbook.Process PayrollHiringProgressive Disciplinary proceduresAssist with scheduling Line Service and Airline Service divisions Accounting AssistantAssist in the implementation of X-1 FBO SoftwareAssist with accounting issues as they arise Tech SupportHelp improve CW IT to better serve customers and employeesProvide updates to designated personnel or service providers to update our web and social media presence MarketingIdentify potential new customers and develop innovative means of contacting them and encouraging them to give Corporate Wings a chance to become their favorite FBO. Part Time Receptionist Show less

AdVon Commerce
May 2020 - nowProduct Specialist• Recommend product enhancements and updates to identify new business opportunities. • Support marketing team in developing sales and marketing strategies for profitability. • Enter data from source documents into prescribed computer database, files and forms.
Licenses & Certifications

Certified Occupancy Specialist
Volunteer Experience
Nurses Aid
Issued by St. Joseph's Hospital on Jan 2007
Associated with Shea Sherman
Languages
- enEnglish
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