Sarah Aroney

Experience

• 

  Lorain County Department of Job and Family Services

  Jul 2005 - Mar 2010

  I.M.III ( Caseworker )

  Determined eligibility for state and federal public assistance programs and managed client caseload of existing recipients. Heavy forcus on the aged and disabled process and the disabity determination unit.

• 

  Mercy Health (formerly Catholic Health Partners)

  Mar 2010 - Mar 2018

  Supervisory role within Revenue Cycle Operations. Progressive leader over Charity analyst, Public Benefits Coordinators, and Cashier and Customer Service functions within a multi-facility revenue producing department. Specializing in Ohio Medicaid and maintaining a working knowledge of regulations for Social Security Disability, the Health Insurance Marketplace, Cobra, and Medicare. Mastered new regulations for Ohio Medicaid Expansion and hospital based presumptive eligibility. Active participant in Quality Operating Systems training and Federal HCAP audit preparation. Additional leadership duties include supervising and auditing of Medicaid and Insurance verification and billing, resolving patient complaints, handling in depth customer service issues with billing, coding, payment processing, payment plans, payroll deduction, and cashiering. Show less A proven leader and successful communicator with nine years experience in the social/human service industry. In a supervisory role, acting as a liaison between the uninsured and the County Department of Job and Family Services in order to secure assistance through government programs ensuring further medical assistance for our patients and revenue for the facility. Performing monthly audits of financial assistance adjustments and Medicaid billing procedures in order to ensure accuracy and timely billing. Reviewing accounts accordingly to ensure that we are meeting deadlines and securing information with in a timely manner. Maintains a working knowledge of the regulations for Medicaid, Medicare, and Social Security guidelines along with gaining expertise with the Health Insurance Marketplace. Show less

  • Manager, Public Benefits

    Nov 2015 - Mar 2018

  • Supervisor/ Team Lead H.E.L.P Department

    Jan 2014 - Oct 2015

  • Coordinator, H.E.L.P Department

    Jan 2012 - Jan 2014

  • Patient Representitve

    Mar 2010 - Jan 2012
• 

  Ensemble Health Partners

  Mar 2018 - now

  Director, Public Benefits Department