Nicky Dawkins

Experience

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  South African Airlink

  Nov 1997 - May 1999

  Check in/Reservations Agent
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  Intrans Travel

  Aug 1999 - Feb 2001

  Junior Travel Consultant
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  Sure Travel Samber/Supersonic Sure Travel

  Feb 2001 - Jan 2009

  Senior Consultant: Conferencing / Travel consulting

  Conferencing:• Responsibility for coordination of events from beginning to end• Coordinating all travel and accommodation arrangements• Arranging for media presence• Setting up catering requirements and accommodating special requests• Meeting and assisting at venues• Venue and Hotel inspection• Arranging for printing of invitations, banners, t-shirts, bags, and other promotional items• Processing standard documentation on a daily basis• Verifying all invoice are correct • Reconciling specific conference accounts• Rendering 24- hour assistance at conferences• Arranging team-building events for clients• Coordinating the company’s year-end functions including confirming menu’s, designing invitations, arranging entertainment, and conducting venue site visits• Meeting with stakeholders for progress reports of conferences• Compiling budgets for account holdersTravel Consulting:• Responsible for the implementation of new branches- Implementing new procedures and overseeing the smooth running of new offices- Writing a basic TIP manual and providing front office TIP training for newly recruited staff- Loading of coach company programs and providing training thereon- Training and assisting all junior / intermediate travel agents- Writing a basic manual on Galileo for training of students, junior and intermediate travel agents• Coordinating domestic and international travel bookings• Manual fare builds• Compiling leisure packages• Attending to corporate clients’ accounts • Arranging rail and coach bookings• Arranging hotel and car hire bookings• Facilitating visa applications• Compiling itineraries• Ordering of forex• Voyager bookings and ticket issue• Arranging travel rand bookings and ticket issuing• Arranging corporate and leisure travel insurance• Performing accounting responsibilities using TIP• Distribution of queues and follow-up on any issues arising Show less

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  Travel With Flair

  Feb 2009 - Jan 2011

  Senior Travel Consultant

  • Coordinating domestic and international travel bookings• Manual fare builds• Compiling leisure packages• Attending to corporate clients’ accounts • Arranging rail and coach bookings• Arranging hotel and car hire bookings• Facilitating visa applications• Compiling itineraries• Ordering of forex• Voyager bookings and ticket issue• Arranging travel rand bookings and ticket issuing• Arranging corporate and leisure travel insurance• Performing accounting responsibilities using Quicktrav • Distribution of queues and follow-up on any issues arising Show less

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  Lendlovu Travel Agency and Travel Counsellors

  Feb 2011 - Feb 2021

  Travel Director & Travel Franchise Owner

  • Compiling comprehensive travel policies• Handling mutually beneficial supplier negotiations• Effectively managing key accounts • Providing efficient customer support • Providing technical support• Planning and booking travel itineraries• Quoting and issuing air-tickets and travel documentation• Managing forex, visas, car-hire and accommodation• Managing group incentive travel bookings• Reconciling of travel expenditure

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  Air New Zealand

  Apr 2019 - now

  Senior corporate consultant

  • Coordinating domestic, regional and international travel bookings• Manual fare builds• Attending to corporate clients’ accounts • Arranging rail and coach bookings• Arranging hotel and car hire bookings• Facilitating visa applications• Compiling itineraries• Performing accounting responsibilities using SAM