Alex Hinrichs

Experience

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  Farmers Insurance

  Mar 2010 - Apr 2011

  Sales Associate

  Supported sales representatives in opening new accounts and upgrading existing services. Quickly and effectively solved customers questions in regards to insurance inquiries. Persistent, patient, and sensitive to customers needs and apprehensions. Powerful telephone skills, able to establish immediate trust and confidence.

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  JOES PIZZA & PASTA

  Jan 2012 - Jan 2013

  Delivery Driver

  Delivered food to customers, washed dishes, and cleaned the store while having down time.

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  JOES PIZZA & PASTA

  Mar 2013 - Dec 2015

  Manager

  Managing a crew of 10 employees, Responsible for food preparation, customer service, resolving employee conflicts, balancing and maintaining accounts at the end of each shift, opening and closing the store, training of new food service workers in the proper food service preparations that are followed in a restaurant, ensuring the maintenance of cleanliness in the kitchen in restaurant areas in general, taking orders from guests and persons over the phone.

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  Joes Technology

  Mar 2014 - Dec 2015

  Internship/Service Technician

  My responsibilities includes desktop, and laptop repair, virus and malware removal, data migration, and back up solutions.

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  Karpel Solutions

  Dec 2015 - Sept 2017

  System Administrator

  Systems Administrator who assists in day to day operations for over 2,000 desktops and 400 servers. Installing, configuring, training, and maintenance of in house prosecuting software for over 10,000 users. Manage 100 plus Azure Cluster Servers that hosts prosecution software. IIS Deployment, and Web App deployment. Configuring Exchange Web Services. Manage SQL database backup plans, indexing, and scripting. Configuring SQL Server Reporting Services Configuration Manager for SSRS Reporting. Have worked with Hyper V, VMware, Office 365, Exchange Server's, Shortel, and Reflexion. Show less

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  Anders CPAs + Advisors

  Sept 2017 - Dec 2017

  System Administrator
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  Karpel Solutions

  Feb 2019 - Mar 2023

  • System Engineer

    Dec 2017 - Mar 2023

  • Helpdesk Manager

    Feb 2019 - Mar 2020
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  Benson Hill

  Mar 2023 - Apr 2024

  Sr Technical Lead

  Serve as technology consultant, providing 2nd and 3rd tier technical assistance and support to computer systems, Microsoft 365, Azure, Networking, and 3rd party software. Responsible for providing direction and guidance to those on site, as well as serves as point person during IT project implementation. Provides input into the development, implementation and execution of budgets, policies, procedures, strategies, and specific objectives. Alerts management to emerging trends in incidents and analyzes trends to prevent future problems. Show less

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  Delta Dental of Missouri

  Apr 2024 - now

  Cloud & Systems Administrator