
Elham Jemal
Front Desk Representative

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About me
Mercer University, Stetson School of Business and Economics, MBA Graduate
Education

California State University, Northridge
2020 - 2022Healthcare AdministrationActivities and Societies: Vice President, African Students Organization Director of Programming, Black Leadership Council Clubs and Orgs Committee, Associated Students

Mercer University Stetson-Hatcher School of Business
2023 - 2024Master of Business Administration - MBA Health/Health Care Administration/Management
Experience

Amdehun Real Estate
Jun 2018 - Aug 2019Front Desk RepresentativeAt this real estate firm, I was a customer service representative. Greeting guests, handling mails, scheduling and guiding tours, and handling mails were a few of my responsibilities.

University of Michigan-Flint
Nov 2019 - Mar 2020Front Desk AssistantThis role required me to work with the customer service and complaint part of the school. My role was to assist residents and guest with checking in and out of dorm buildings, working with residents assistants and Department of Public Safety to solve problems, sorting and distributing mail, responding to inquiries and complaints, and completing incident reports.

CSUN University Student Union
Jan 2021 - May 2022Operations Manager
California State University, Northridge
Jan 2021 - May 2022Clinical Research AssistantWorked both independently and collaboratively in fast-paced to collect data on cultural competence in healthcare.Performed statistical, qualitative and quantitative analysis.Gathered, arranged and corrected research data to create representative graphsand charts highlighting results for presentations.Prepared materials for reports, presentations and submission to peer-reviewed journalpublications.Successfully submitted a draft for a chapter on cultural competence that will soonbe published for public access.Generated reports and made recommendations based on research outcomes.Applied good documentation practices when recording data and managing sourcedocumentation. Show less

Northside Hospital
Aug 2022 - Apr 2023Secretary Pre Surgery Assessment
Licenses & Certifications

Trained Mentor
Mentor CollectiveJun 2021
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