Kerem Uğur

Experience

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  Turkish Airlines

  May 2008 - Sept 2008

  Passenger Services Officer

  To constitute a layout for counter zone, preventing passengers from confluence andjam.Picking seats, flights, printing out boarding passes for passengers, ensuring theluggages are being sent to the same destinations.Doing identity control at the final security point.Doing airport announcements for the passengers to inform them about their flights.To come to a mutual agreement with flight crew about the actual passenger ridership.

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  Turkish Ground Service A.S

  Jan 2010 - Sept 2010

  Passenger Services Officer

  To constitute a layout for counter zone, preventing passengers from confluence andjam.Picking seats, flights, printing out boarding passes for passengers, ensuring theluggages are being sent to the same destinations.Doing identity control at the final security point.Doing airport announcements for the passengers to inform them about their flights.To come to a mutual agreement with flight crew about the actual passenger ridership.

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  Polibak Plastik Film San. ve Tic. A.Ş.

  Sept 2011 - Feb 2013

  Import & Export Operations Responsible

  Preparing shipment plans by following vessel and line programs and schedules,organizing containers and trucks by keeping the transportation costs at the minimum.Sharing the actual condition of the shipment with the customer in every step.Issuing necessary documents for the shipments, controlling the Bill of Lading andtransmitting all of the required documents to the relevant people.Creating an efficient information flow with the customs office and for the CustomsDeclaration forms to be formed, creating work orders via IAS system.Raising domestic and international invoices.Matching the dispatch note with the local invoice and informing the accountancyabout it.Preparing yearly reports for the director. Show less

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  C2C YACHTING

  Apr 2014 - Nov 2015

  International Maritime & Yachting Agent

  Attracting the owners of mega yachts over 30 meters, with attending global boatshows for they to come and visit the coasts where we offer our professional services.Being organized with the state authorities and while dealing with the procedures ofCustoms Office, Health&Sanitary Office, Passport Police and Habour Master; makingout Delivery Orders, Summary Declarations, relevant per the type, gross ton, lenghtand also anchoring point or marina of mooring of the yacht.Marina arragements, purchasing support for the yachts and providing them valueadded services with quality. Forecasting the needs of the mega yachts, creatingcontacts and making arrangements for these needs with a good information flowbetween the agency and the yacht while assisting and supporting in their every otherrequest.Acting as the purchasing department of the yacht. Brokerage of flower shops, dutyfree bunkering services and providing logistics support while organizing events in thearea of yachts region such as entertainment programs, vip transfers, jeep, sea plane,helicopter rentals.Making reservations and transfers for suitable hotels, classy restaurants and clubs. Show less

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  DTA Lojistik

  Apr 2016 - Apr 2017

  Logistics Operations Responsible

  To find domestic and foreign agencies who has the potential to answer our demands such as supplying warehouses, equipments, trucks etc.As per the requests of the customers, getting organised for the demanded shipment, on the requested date with the requested or the most suitable equipment, with reasonable prices on land, sea or air transport.To prepare the shipping documents such as Bill of Lading, Delivery Order etc. and to be sure that those documents are delivered to the relevant persons or firms.To be a bridge between the customs brokers of the customers and the customs agencies of our suppliers and to monitor if the needed documents are being prepared and delivered in full at the right time.In every step of the organisation being in contact with the customers, inland or abroad, keeping them up to date, answering their questions and to get adapted to their changing demands and requests, answering those needs with flexibility. Maintain continuity of the trade relations.Raising domestic and international invoices.Searching for domestic or international potential customers, creating contacts, introducing our firm and offering prices.Preparing weekly reports for the General Manager. Show less

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  Hapag-Lloyd AG

  Sept 2017 - now

  Managing teams for Invoicing & Disputes, Vessel balancing, Customs Manifests & Import tasks, ensuring quality and exceeding KPI deliverables.Reviewing customer survey results to enhance satisfaction, coached staff for performance improvement, and communicated new procedures effectively.Identifying training needs, participated in global projects, and promoted HL standards for effective team delivery.

  • CSS Import Manager

    Jun 2023 - now

  • CSS Import Team Leader

    May 2022 - Jun 2023

  • CSI Coordinator

    Sept 2017 - May 2022