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Sanu Thomas

Sanu Thomas

Application Support Engineer

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location of Sanu ThomasUnited Arab Emirates

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  • Timeline

  • About me

    ICT Manager at GEMS Education

  • Education

    • Vidya Academy of Science and Technology

      2005 - 2009
      Bachelor of Technology (BTech) Computer Science

      Activities and Societies: Active NSS(National Service Scheme) Member. Attended three 10 day camps in the following years 2005,2006,2007. College Chairman in the academic year 2008-2009 General Sports Captain of College in the academic year 2006-2007

    • CCNA

      2009 - 2010
      CCNA Computer Systems Networking and Telecommunications

    • Govt Model Boys HIgher Secondary School Thrissur .Kerala, India

      2003 - 2005
      Higher Secondary Computer Science

    • St josephs model boys higher secondary school

      1996 - 2003

      High school

    • ACSP

      2018 - 2018
      Apple certified support professional MACOs

  • Experience

    • IBM

      Apr 2010 - Nov 2010
      Application Support Engineer

      Was Supporting the Email Client Lotus Notes internally..

    • MobME Wireless Private Limited

      Apr 2011 - Nov 2012
      Operations Engineer

      Was working as a Development and Operations engineer in Devops Team.Writing Ruby Scripts for automating report generation .Trouble shooting the Linux server and networking issues ..Managing Database issues.Technologies used :-Hand on experience in Database languages MySQLExperience in Ruby Scripts,Basic Core Java,shell scriptsIDE's used are Netbeans 7.2.1, Geany.Frame Work - SwingsWorked on Database Structures Hive, Scribe, NoSQL Tool – Redis

    • Netfors

      Feb 2013 - Oct 2013
      Operations Engineer

      Provide Data from Database using SQL/MySQL commands according to the Business Development and ClientRequirements.MySQL database Mangement, backup and restoration in Netfors Systems and in Customers System whenrequiredCoordinate with Clients IT Team to solve the technical issues and to do technical Operations.Periodic CPU and Disk Space Monitoring in all Netfors Servers.Deployment of Netfors Products using Remote access and onsite InstallationOperations and Maintenance of Netfors Systems.Integration of System Management and Monitoring SoftwareSupport the customers by using the tickets in Netfors ticketing systems. Show less

    • GEMS Education

      Sept 2013 - now

      • ICT Manager

        Dec 2015 - now

      • ICT Engineer

        Sept 2013 - Nov 2015

  • Licenses & Certifications

    • ACSP

      Apple Certified Support professional
      Jun 2018

    • CCNA

      Cisco