Attila Veres

Experience

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  Re Collection

  Jan 2007 - Sept 2008

  • hiring new people, introducing them to the company’s policy and forming a team of 8 people • daily monitoring of the back office, allocating tasks and resources, so that the team completed its tasks on a daily and timely manner, according to the agreed Key Performance Indicators• being a very important connection between the data entry operators (collectors) and back office, in order to ensure both parties are satisfied• making evaluations of the team members, giving feed-back, improving the process and the team’s effectiveness, identifying lacks in the team and processes and requesting training according to the needs• making sure all official documents, needed for registration at the Labor Department were according to the laws and registered on time (contracts, job descriptions)• issuing invoices to customers, sending them out and booking them afterwards in the accounting system• checking the bank statement on a weekly and monthly basis, verifying if the balance from end of last month was equal to the balance from the beginning of the new month. • asking for invoices from all vendors and making sure they would arrive on time, before month end close in order to book them in the system (Romanian accounting software); making sure all charges made on the bank account or on the petty cash would be accounted for • contacting vendors if invoices were not correctly issued to the companies name or if not in accordance with legislation• being liaison between the bank and company• preparing a monthly expenditure report split into many categories and reporting that to the management and giving explanations for differences occurred and bigger than 100 RON (comparing the last month’s report with the new one and analyzing the difference)• training new interns in accounting• being responsible for maintaining a good relationship with important suppliers: Internet provider, phone company, laptop suppliers Mostrar menos • tracing and locating debtors (online, Yellow Pages), and contacting debtors' friends, neighbors, relatives and employers to obtain information• notifying Italian debtors of overdue payments and accounts by telephone, mail, and continue the notification process if reply is not received• resolving collection issues by making payment arrangements by telephone or escalating problems and arranging visits to debtors• answering correspondence, preparing reports and maintaining records and files related to collection work• contacting the back office department for incoming payments, forwarding communication from debtors to the back office and providing any information the back office needed • working with online service providers and online software to find out about the debtors’ financial backgrounds Mostrar menos

  • Back Office Team Leader and Assistant to Accountant

    Jan 2007 - Sept 2008

  • Debt Collector

    Jan 2007 - Jan 2007
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  Office Depot

  Sept 2008 - May 2009

  • organizes the activity of the team so that all the invoices received from the suppliers be received, booked, approved in time and prepared for payment• evaluates and monitors the results of the team• establishes and monitors KPI's (Key Performance Indicators)• assures instruction and coaching• introduces SLAs with different departments (Merchandising)• coordinates with other Team Leaders• assures that requests from clients/suppliers are resolved in an efficient time and way. Mostrar menos • organizes the activity of the team so that all the invoices received from the suppliers be received, booked, approved in time and prepared for payment• evaluates and monitors the results of the team• establishes and monitors KPI's (Key Performance Indicators)• assures instruction and coaching• introduces SLAs with different departments (Merchandising)• coordinates with other Team Leaders• assures that requests from clients/suppliers are resolved in an efficient time and way. Mostrar menos

  • Accounts Payable Team Leader for Spain&Italy

    Feb 2009 - May 2009

  • Accounts Payable and Cash Application Team Leader for Italy

    Sept 2008 - Jan 2009
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  Emerson

  Jun 2009 - Jun 2011

  Collection Specialist Italy and Belgium

  • contacting the company’s clients (in Italian, German and English) by mail or phone, in a professional manner and informing them about their overdue invoices• offering information about purchase orders and invoices to the customers (sending out documents, invoice copies)• resolving collection issues by making payment arrangements with customers in economic difficulties• signaling any situation that was out of his interference zone and needed escalation to his direct managers in Italy and Belgium• escalating any price difference, quantity discrepancies to the sales department and keeping a follow up in order to collect the money or issue a credit note• keeping a customer database in Excel• monitoring weekly the payments and outstanding of the clients presenting clear arrears overviews to the management• keeping regular contact with the external collection agency and deciding together with the Department Manager on such cases• solving disputes and asking the help of the Merchandising and Sales department in order to solve disputes as soon as possible so that money can be collected in time before due date or close to it. Mostrar menos

• 

  Emerson

  Jun 2013 - Jan 2014

  • contacting the company’s clients (in Italian, German and English) by mail or phone, in a professional manner and informing them about their overdue invoices• offering information about purchase orders and invoices to the customers (sending out documents, invoice copies)• resolving collection issues by making payment arrangements with customers in economic difficulties• signaling any situation that was out of his interference zone and needed escalation to his direct managers in Italy and Belgium• escalating any price difference, quantity discrepancies to the sales department and keeping a follow up in order to collect the money or issue a credit note• keeping a customer database in Excel• monitoring weekly the payments and outstanding of the clients presenting clear arrears overviews to the management• keeping regular contact with the external collection agency and deciding together with the Department Manager on such cases• solving disputes and asking the help of the Merchandising and Sales department in order to solve disputes as soon as possible so that money can be collected in time before due date or close to it• working together with Manager and Team Leader on the correct implementation of the software GetPaid for Climate Technologies Berlin Mostrar menos • allocates payments on a daily basis• monitors weekly the payments and outstanding of the clients presenting clear arrears overviews to the management• calls customers for requesting payment (of invoices) and offers information related to their outstanding• solves disputes and asks the help of the Sales department in order to solve disputes as soon as possible so that money can be collected in time before due date or close to it -• releases customers' orders; checks and asks for credit limits on Coface's site or asks for D&B reports• reporting on a monthly basis: calculating provisions, discounts offered to customers, gross and net sales figures, inter-company sales, turnover report Mostrar menos

  • Collection Specialist at Climate Technologies Berlin

    Oct 2013 - Jan 2014

  • Credit Controller France ATX EGS

    Jun 2013 - Sept 2013
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  E.ON Digital Technology

  Jan 2014 - Oct 2015

  • enters and uploads invoices into the software system (SAP)• performs scan and late archive activities in SAP• reviews and verifies invoices and checks requests• sets invoices up for payment• posts transactions to journals, ledgers and other records• reconciles accounts payable transactions• monitors accounts to ensure payments are up to date• researches and resolves invoice discrepancies and issues• maintains vendor files• processes invoice blocks in SAP in collaboration with relevant party• reviews and follows-up on high value invoices• set up a legal and audit-accepted standard procedure for Hungarian payment vouchers• assist fellow colleagues in technical, accounting issues• coach new colleagues Mostrar menos • enters and uploads invoices into the software system (SAP)• performs scan and late archive activities in SAP• reviews and verifies invoices and checks requests• sets invoices up for payment• posts transactions to journals, ledgers and other records• reconciles accounts payable transactions• monitors accounts to ensure payments are up to date• researches and resolves invoice discrepancies and issues• maintains vendor files• processes invoice blocks in SAP in collaboration with relevant party• reviews and follows-up on high value invoices. Mostrar menos • books incoming payment vouchers for E.ON Germany (different and several company codes) and makes sure they are all approved for payment• posts manually the "self-billing" invoices in the system, prints them and sends them by mail to the vendors• maintains a good relationship with the employees; asks for additional information if needed in posting a payment voucher• creates new vendors and supplies the data entry team with necessary and additional information• standardizes the existing processes and comes up with new ideas that can make the processes smoother and more efficient Mostrar menos

  • Accounts Payable Specialist - Hungary

    Feb 2015 - Oct 2015

  • Accounts Payable Clerk - Hungary

    Oct 2014 - Feb 2015

  • Accounts Payable Clerk - Germany

    Jan 2014 - Oct 2014
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  NTT DATA Romania

  Oct 2015 - Feb 2017

  Technical Support - 2nd line - Cobol/Mainframe

  • analyzing customer needs and supporting them technically in mainframe/cobol based applications (responsible for invoice processing) on a very important German project • working the life-cycle of a help desk incident• taking part in mini-projects having purpose of improving the functionalities of the applications• responding to client queries (extracting reports from the mainframe environment)• opening Change Tickets: preparing tests, quality checks/double-checks, deployments and technical reviews after deployments• opening Problem Tickets and follow their life cycle until the problem is solved and closed• monitoring the applications online and in the mainframe system• updating the SKM (Service Knowledge Managment)Tools used:Environment: Z/OS Mainframe;Programming languages : Cobol (batch/CICS), JCLDatabase: DB2Other tools: TSO/ISPF, CICS Mostrar menos

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  Jonas Construction Software

  Jan 2017 - Mar 2024

  • understanding requirements and creating test plans• define test objectives• write and update test scripts• perform functional, application, regression, and performance tests in a timely manner• liaison with product developers and technical support specialists regarding product issues and quick resolution • provide effective, efficient customer service in a professional and courteous manner• provide Accounting and Software Support to Construction companies in Canada and the United States• escalate issues to the proper level/area of customer support when necessary• collaborate with other departments or offices as necessary to expedite resolutions• serve as primary support liaison between clients and Jonas • provide effective, efficient customer service in a professional and courteous manner• provide Accounting and Software Support to Construction companies in Canada and the United States• escalate issues to the proper level/area of customer support when necessary

  • QA Analyst

    Jul 2019 - Mar 2024

  • Customer Solutions Specialist

    Sept 2018 - Jul 2019

  • Customer Solutions Analyst

    Jan 2017 - Sept 2018
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  Global Credit Solutions AG

  Jan 2024 - now

  International Account Manager