Leonel Vizcayno

Experience

• 

  Innodata XML Content Factory Inc.

  Jan 2000 - Dec 2005

  Data Formatter/Converter/Compiler

  ACHIEVEMENT: - Expedited the data capturing of the Law Book Team resulting to higher returns and incentives.

• 

  Plantationbay Resort and Spa

  Dec 2005 - Sept 2014

  ACHIEVEMENTS:- Decreased the crockery breakage down to 80% by enforcing proper item stacking system in all of the resorts restaurants including the staff cafeteria- Generated income from waste recovery by implementing a garbage segregation system starting from the source, i.e., Housekeeping Attendants separates plastic, cans, paper, etc. prior to collection (while Acting as Executive Housekeeper for a period of almost 1 year) ACHIEVEMENT:- Employed a system on prioritized room category cleaning that greatly enhanced guest check-in time resulting to very good guest reviews ACHIEVEMENT: Augmented hotel revenue by networking valuable customers whom became repeat business as loyalty guests ACHIEVEMENT:- Increased the sections effectiveness by restructuring the daily job task checklist resulting to more efficient staff and more satisfied guest ACHIEVEMENT:- Actively contributed on the re-working of the department cleaning procedure standards and in the development of the guest rooms daily cleaning checklist ACHIEVEMENT:- Personally developed and materialized the spa facility cleaning manual and cleaning checklist

  • Chief Steward

    Mar 2012 - Sept 2014

  • Executive Housekeeper-OIC

    May 2013 - Feb 2014

  • Duty Manager

    Oct 2010 - Mar 2012

  • Guest Services/Front Office Supervisor

    Jun 2009 - Oct 2010

  • Housekeeping Supervisor

    Mar 2007 - Jun 2009

  • Spa Attendant

    Dec 2005 - Mar 2007
• 

  Al Meem Services

  Nov 2014 - Nov 2016

  Support Services Supervisor / Administrator / Resource Allocator

  ACHIEVEMENTS: Improved Invoice payment process and collection through good rapport building with each valued client Speed up the hiring process of new staff by assisting the company’s PRO with the Visa Processing, Labor Relations and Documents Clearing

• 

  Dnata

  Feb 2017 - now

  Team Leader - Aircraft Appearance

  Supervise all Aircraft Appearance activities during turnaround and layover flights to ensure that the team is providing quality cleaning at it’s very best to all customer airlines in line with DNata’s Mission and Vision.Achievement: Contributor in achieving the recognition of Emirates Airlines as one of the world's cleanest airlines for 2019 Contributed to achieving a 100% cabin quality performance score for Cathay Pacific for the entire year of 2019 Contributor – Certificate of Recognition for Oustanding Service awarded by Singapore Airlines for the year 2018 Show less