Peter Kirwan

Experience

• 

  The Co-operative Group

  Apr 2000 - Jun 2008

  Supervisor & Department Head and stand by Duty Manager

  I worked my way up in the company starting part time while at college, to running fresh food departments. This involved purchasing, promotion strategies, running a small team of people, getting the best out of people, customer service, locking up premises, cash handling, working towards targets, design and cleanliness.Key Achievements:• Numerous promotion sales targets met• Improved standards on food condition and cleanliness• Friendly staff nature encouraged as department front of the store so key to a customer’s experience• Improved displays and appearance to maximise sales Show less

• 

  Argos

  Jun 2008 - Feb 2009

  Technical Warehouse Operative & LLOP operator

  working in a distribution warehouse. Job required using expensive machinery which was using technical equipment, following protocols, working to deadlines, responsibility of loading Lorries and quality control.

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  Data Comms Direct Ltd

  Mar 2009 - Jun 2013

  I worked in a busy small team often under pressure. The job required providing quality customer service, being multi skilled, organisation, management and producing sales and keeping costs down. Creating Price Lists, taking payments and orders over the phone, email or FAX, Order Entry, Purchasing of stock, Managing the warehouse, Managing and maintaining the website, Creating parts and part numbers and adding new lines just a small part of what I was doing.Key Achievements:• Record Turnover and Profit in a year and also in a month with me in this role• Brought about better service with order confirmations, official quotations, spec sheets and much more• New product lines which sold well and made profit• Changed Courier to provide customers with delivery hour windows, generally better delivery service and cheaper• Constant purchase price reduction saving costs Show less

  • Purchasing & Technical Sales Administrator

    Jun 2009 - Jun 2013

  • Technical Assistant & Warehouse Manager

    Mar 2009 - Jun 2009
• 

  Debenhams

  Sept 2013 - Mar 2021

  HR Technical Administrator in Debenhams HR Tech Team. A system administrator for the new HR system controlling the back end of the system, setting up various new items in the system (such as departments, Job Titles and Stores) and running reports. Running reconciliation reports between systems, checking for errors on interfaces, running import reports and working through errors. checking changes made in the system and amending or withdrawing as necessary. dealing with queries about the system and providing technical support to head office and retail. making adhoc changes in the system. managing user accounts in the system and assigning roles were necessary. running manual interfaces into the system and batch loading data. Testing on the system, and raise service requests with software company. Also run data accuracy reports, run and produce stats and provide adhoc reports to directors and BP's etc. Show less 01/06/15 onwards:moved onto the NEW HR TECH team to deal with the new HR system for Debenhams. 01/02/15 onwards:working on testing and project teams for HR system as well as below. 12/05/14 onwards:working in the Tech Team as well as in Admin. This has meant producing Stats, Reports & doing specialized technical jobs. won a celebrating success award utilizing my technical skills. From beginning:Working closely with HR teams to ensure that HR administration is completed accurately and in a timely manner.Process resourcing post received (to ensure that documentation is complete, that missing information is chased and that the data is accurately keyed into the HR information system.) Accurately inputting expenses data received from employees; generating references for personnel who have or are about to leave the business and general input into the HR information system to support changes to employee data, terms and conditions. Job required good administration skills, an ability to organize, be able to follow written task guides and be able to prioritize. Confidently and accurately process volume work given with little supervision. To meet the deadlines associated with the department Service Level Agreements and maintain the confidentiality of all data. Be able to work without being distracted, maintaining good focus on the tasks in hand. Good telephone manner and be able to respond to queries using either the telephone or by email as directed. Have excellent computer skills and experience of MS Outlook, Word & Excel. A passion for HR work, have a customer focused approach and an ability to work effectively in a small, professional team. Show less

  • HR Technical Administrator

    Jul 2015 - Mar 2021

  • HR Administrator - Admin & Tech Teams

    Sept 2013 - Jul 2015
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  Toolstation

  Mar 2021 - now

  HR Systems Specialist