Deep Enrich
Joseph Anderson
Technical Service Specialist I
190 followers
Greater Minneapolis-St. Paul Area
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About me
Operations Support Engineer at Minnesota IT Services
Education
Anoka-Ramsey Community College
2005 - 2008Associate of Science - AS Computer Systems Networking and Telecommunications
Minnesota State University Moorhead
2008 - 2010Bachelor of Science - BS COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
Experience
Wells Fargo
Aug 2010 - Nov 2011Technical Service Specialist I
RCIS: Rural Community Insurance Services
Nov 2011 - Apr 2015Technical Service Specialist II
Medtronic
Apr 2015 - Feb 2024Senior Technical User Support Analyst - Technical Lead
Aug 2018 - Feb 2024Senior Technical User Support Analyst
Feb 2018 - Aug 2018Technical User Support Analyst
Aug 2016 - Feb 2018Associate Technical User Support Analyst
Apr 2015 - Aug 2016
Minnesota IT Services
Jun 2024 - nowOperations Support Engineer - ITS3
Licenses & Certifications
ITIL® v3 Foundation
Knowledge PeakFeb 2018
Computer Help-Desk
Anoka-Ramsey Community CollegeMay 2008Network Support and Administration
Anoka-Ramsey Community CollegeMay 2008
HDI Support Center Analyst (HDI)
HDIApr 2012Network Security
Anoka-Ramsey Community CollegeMay 2008
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