Omar Cruz

Experience

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  Banco Popular de Puerto Rico

  Aug 2005 - Oct 2006

  • Authorize branches for possible client payment arrangements on past due accounts for the various products: Mortgage Loans, Personal Loans, Credit Card Accounts and Auto Loans.• Analyze Accounts and work with clients to prepare and structure a budget and determine payment arrangements based on accounts aging and on clients income while still protecting the bank’s assets. Educated clients on how to improve and protect credit ratings and the negative effects of late payments on credit scores.• Extensive training and knowledge of collection laws and corporate policy on collection procedures. Show less

  • Internal Adjuster

    Dec 2005 - Oct 2006

  • Human Resources Assistant (Internship)

    Aug 2005 - Nov 2005
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  Loews Hotels

  Jan 2007 - Jun 2008

  Data Retention Specialist

  • Identify, retain and retrieve reports that the accounting department receives and uses for operations in Audit, Accounts Payable, Operation Analysis and Accounts Receivable.• Maintained a strong knowledge of legal requirements for the proper administration and management of accounting reports.• Experience in the Accounts Payable process for support when needed.

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  Orange Lake Resorts, Holiday Inn Club Vacations

  Jun 2008 - Dec 2010

  Recruiter

  Responsible for sourcing, screening, interviewing and selecting applicants for hourly, professional, and low-level management positions. I assist with the ongoing training to hiring managers regarding recruitment processes within legal and company policies. Assists in writing advertisements, analyzing reports and trends. Familiar with EEO programs, policies and procedures.● Managed and conducted telephone and face-to-face interviews for Operational Departments (F&B, Retail, Security, Front Desk, Housekeeping, Laundry and Engineering) and Sales and Marketing Departments in the corporate location.● Build a strong relationship with managers and executives as a result of the partnership developed to better understand their needs.● Sourced candidates using different channels, Applicant Tracking, Newspapers, Job fairs, Career Builder and open house events.● Supported the Onboarding process for new hires. ● Created nametags and Id cards for new hires.● Created and lead retention strategy action planning discussions. ● Researched and analyzed position requirements to better understand department needs.● Verification of drug tests, I-9s and other new hire documents Show less

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  Connextions

  Jun 2011 - Dec 2014

  Sr. Recruiter & HR Generalist

  In this role, I served as the Human Resources Business Partner to the management team; worked in partnership with the functional leaders with effectively delivering human resource requirements, programs and services that align with business strategy needs,; developed and supported the recruiting strategy; provided soft skill training to both frontline and management employees. Responsible for supporting 1200+ employees.● Partnered with Operation Managers to oversee day to day operations and addressed employee relation issues. I served as an advisor regarding employee terminations, employee retention strategies, employee engagements and enforced company policies and procedures. I provided support with the interpretation of employment laws, while maintaining a positive employee-employer relationship and promoting a high level of employee commitment. ● Supported the Litigation Process for the unemployment hearings from Department of Labor.● Conducted investigations on employee complaints and worked with Operations management team on identification and recommended corrective action plans.● Responsible for handling the initial FMLA, Workers Compensation Claims. ,Also supported OSHA documentation and served as a liaison between carriers and health care providers.● Worked closely with the regional Recruiting Leader to formulate and execute the site's recruiting strategy.● Partnered with hiring managers to determine staffing needs for sales, marketing, licensed health insurance agents and customer service disciplines.● Identified creative recruiting sources, interviewed candidates and coordinated interview schedules for hiring managers.● Managed the candidate experience including providing timely feedback, extending offers, initiating background checks and entered new hire paperwork.● Partnered with different organizations by marking our organization resulting in reduced recruiting expenses.● Coordinated and delivered the on-boarding for new hires. Show less

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  Jasper Contractors

  Nov 2014 - Apr 2015

  Recruiting Consultant

  Prepare and execute Recruiting strategies to attract labor force as well in construction and management force in the roofing market, created hierarchy of roles and recommendations on compensation in then Florida Market. Counsel Managers on all aspects of the hiring process and engage new sources of possible candidates for hire.• Responsible for finding the most qualified candidate by developing an effective sourcing strategy to locate, screen and select qualified candidates. • Skilled at finding candidates from a variety of sources, including referrals, social networking, internet job boards, data mining and job fairs. • Conduct interviews, perform reference checks and administer qualification examinations along with other related candidate screening functions to find the perfect fit for an open requisition.• Network to build relationships and maintain an understanding of the employment market, with a focus on specific industries and target skill sets. • Experience meeting and partnering with hiring managers for the requisition qualification process; communicate with hiring managers to coordinate interviews, obtain feedback on potential candidates and ensure we are on the right track to finding the perfect fit.• Coordinate new hire paperwork upon candidates offer acceptance and follow up with all candidates regarding feedback; perform onboarding functions. Show less

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  DSI Management Consulting/Central Florida Communities

  Jun 2015 - Feb 2022

  Director of Recruiting and Retention

  Creation of Recruiting model for Non-Profit Organization in the health industry, with the developmental disable population. Established interview protocol, creation of policies and implementation. Structured a recruiting process align and under compliance for different government agencies. Creation of Interview Protocol by selecting key staff members to be trained on interview and selection best practices and educate them in the recruiting process.Analyze and implement a recruiting process align with company’s needs, mission and values. Establish step by step recruiting model that tracks where candidates are in the process.Assisting in developing a recruiting Applicants Tracking system in conjunction with the Management team and system developers.Creation of Requisition approval process and policy, creation of roles for the department and analytics on the internal hiring process.Engagement of the Recruiting department on establishing partnership with other organization, school and Non-Profit agencies to endorse and plan recruitment events and Job fairs for new candidates.Engage Management team and executives on hiring process and recruitment ideas to solidify relationship with each department and the importance of their role in the recruitment process.Oversee a team of recruiters and recruiting Assistants to provide the best full cycle recruiting experience for our candidates.Establish a system of following up with candidates for 30, 60 and 90 day progress with candidates. Show less

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  The Building Talent Foundation

  Oct 2022 - Mar 2023

  National Engagement Manager

  Implementing BTF’s mission: to advance education, training and career progression of young people and people from underrepresented groups, as skilled technical workers and as business owners in residential construction. Build relationships with local employer/recruiting partners, educational partners and other local organizations. I execute on the 3 pillars of BTF’s Strategy: (1) Building Talent Pipeline; (2) building Talent Connections; and (3) Building Talent Engagement.

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  DeLaCruz Team Inc.

  Jun 2023 - now

  President

  De La Cruz Team's Home Inspection Division is dedicated to providing comprehensive and accurate home inspection services to clients. We prioritize integrity, professionalism, and excellence in every inspection, helping clients make informed decisions about their properties with confidence.Key Responsibilities:Conducting Thorough Home Inspections: Performing comprehensive inspections of residential properties in accordance with InterNACHI standards and guidelines. Identifying and documenting any issues or concerns with the property's structure, systems, and components.Ensuring Compliance: Ensuring that all home inspections are conducted in compliance with industry regulations, company policies, and ethical standards. Staying updated on relevant laws, regulations, and best practices.Generating Detailed Reports: Preparing detailed inspection reports outlining findings, recommendations, and any necessary repairs or maintenance. Communicating findings effectively to clients and other relevant parties.Team Leadership: Providing guidance, training, and supervision to other home inspectors within the division. Fostering a collaborative and supportive team environment.Client Relations: Building and maintaining strong relationships with clients, real estate agents, and other stakeholders. Addressing any client concerns or questions in a professional and timely manner.Business Development: Developing and implementing strategies to grow the home inspection division of the company. Identifying opportunities for expansion and improvement, and collaborating with other team members to achieve business goals.Leadership: Serving as a visionary leader for the home inspection division, guiding its overall direction and growth. Leading by example, demonstrating professionalism, integrity, and dedication to excellence in all aspects of work. Show less