Michael J. Whitehouse

Experience

• 

  AT&T

  Mar 2001 - Mar 2002

  Commercial Account Manager

  Responsible for selling voice and data products to new and existing AT&T customers.Achieved over 150% of quota.Delivered excellent customer service and attained a top 20% ranking in the nation.Commended by supervisor for outstanding customer service and support beyond my occupational scope.

• 

  Qwest

  Mar 2002 - May 2003

  Data Account Executive

  Maintained and grew a yearly revenue base for a territory of 600 businesses.Consistently achieved and exceeded a monthly revenue quota of $20,000.Responsible for sales and sales support of complex communication solutions (IP, data, voice, etc.) for 600 businesses.Cited by management for visionary approaches in creatively realizing new business opportunity.Increased sales substantially by design of inventive proposals, presentations, and marketing material.Negotiated sales contracts and cultivated business relations with major accounts in Colorado. Show less

• 

  AT&T

  Jul 2002 - now

  As a direct sales position, I generate existing and/or new sales to customers for delivery of AT&T products/services/systems and solutions to solve customers strategic business priorities. Key Roles and Responsibilities: With the assistance of support resources, identifies sales opportunities solutions for customers. Builds and maintains a network of colleagues and customers to share information and obtain prospects. Initiates customer contacts/visits with existing and prospective customers. Establishes and maintains productive long-term networks and relationships with customers.Demonstrates and maintains complete extensive knowledge of the organizations entire product and service line. Partners with clients to understand business needs, issues, strategies and priorities in order to deliver value-added business solutions. Develops responses to Request for Proposals. Utilizes consultative selling skills to close sales within assigned accounts. Sells in accordance with company policy, procedures and culture. Identify key trends and customer needs and leverage industry knowledge and applications in order to find and close opportunities. Anticipates the customers needs and provides solutions. Responds to customers interpersonal and business needs and ensure customer satisfaction. Owns the account relationship and is responsible for meeting revenue objectives. Demonstrates sustained record of sales achievement. Effectively influences customers and diffuses potential problems. Assists management in devising direct sales plans and strategies. Develops strategic initiatives to grow and retain the revenue stream of assigned complex accounts while ensuring customer satisfaction. Supports the sales team through coaching or mentoring. Assists less experienced peers. Act as team lead when presenting products/services to existing or prospective customers Establishes and maintains influential relationships at all levels. Works on highly complex projects with considerable latitude. Show less

  • Sr. Sales System Engineer

    Jan 2022 - now

  • Channel Technical Sales Consultant

    Jul 2015 - now

  • Strategic Account Lead

    Nov 2013 - Jul 2015

  • Enterprise Sales Executive

    Jul 2002 - Nov 2013