Ranjith Joseph

Experience

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  Amazon

  Jan 2014 - Sept 2016

  • Piloted the Seller on-boarding team for Amazon.in.• Educating new sellers about the benefits of registering on the Amazon’s platform, as well has helping on board new sellers. • Set up various webinar programs and coordinated webinar sessions for Indian sellers • Providing efficient and quick solutions to improve seller experience.• Assisting the team with effective resources to improve team performance.. Assisted Account Managers in handling their clients , acting as Assistant AM.. Worked with business team and Account Managers on priority sellers and adhering to their to seller needs Show less • Set up vendor file & portfolios for Amazon Marketing Services in Amazon.com.• worked along with the Charge-back teams in reducing the charges.• Worked on Amazon priority product lines with Vendor managers to replenish stock requirments• Managing & handling vendor quires about logistics and payments over calls and Emails.• Communicating with vendors across EU as their point of contact at Amazon.• Creating content for Amazons product lines • worked on Amazons product lines like Grocery, Gourmet, Toys, Sports, and Apparel.. Worked on Amazon Rebates Show less

  • Onboarding team( seller support- Project)

    Jul 2015 - Sept 2016

  • Vendor contact management associate

    Jan 2014 - Jul 2015
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  Marjaa.com

  Feb 2017 - Dec 2019

  Business Development Executive and Customer Relations manager

  Marjaa is a software or a platform where one can send any document to their counter party for a Electronic signature and thumb impression. At the time , this company was a just a start up.The roles that I have been handling in the above company are:Business development and Customer Relations manager- Setting up client meetings on product demo of how the product works- Conducting in-house client training- Customer Relations and retention – handling Customer/client concerns on improvements and suggestions they would like to see .- Working with clients on achieving their desired goals using E-signatures across various platforms – electronic contracts.- Worked along with various cross functional teams to meet customer and client needs. Show less

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  Skill-Lync

  Feb 2022 - Jul 2022

  Inside Sales Specialist
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  The Knowledge Academy

  Jul 2022 - Mar 2023

  Senior Inside Sales Manager

  - cold calling- Account management - inside sales - Cross selling

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  SellerApp

  Mar 2023 - now

  Sales Manager

  -Reach out and convert -leads through CRM-Zoho-Conduct personalized Product Demo for clients-Conduct Weekly Webinars and help Amazon Sellers understand how to manage their Ads-Negotiate understanding of client needs -Build prospects and have good interpersonal relations with clients-handle chat for the company-work on Process improvements with the team based on client needs- Over achieve Sales targets