Marcus Wong

Experience

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  ExCeL London

  Mar 2014 - Mar 2015

  I provided end to end support for the Conferences and Special Events team at ExCeL Lodon. This role required me to hold a weekly sales meeting in order to present updates on the teams performance to the Executive Director and Sales Managers. On a daily basis I would create Licence Agreements tailored to each event and ensure these are processed in line with specific deadlines through excellent client relationship management. I also used an extensive knowledge of Ungerboeck software in order manage a large diary of events, and ensuring conflicts of industry/profile are minimised. Show less

  • Sales Support - Conferences and Special Events

    Apr 2014 - Mar 2015

  • Marketing and Events Administrator

    Mar 2014 - Apr 2014
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  Tableau Software

  Mar 2015 - Jan 2018

  I worked closely with key stakeholders to plan and execute over 250 B2B events each year. I took ownership of of the Middle East, Africa, CIS, CEE and Mediterranean regions which involved managing a tight budget, creating a marketing strategy for the region in line with our sales teams goals, and adopting a data-driven approach to the evaluation of Tableau's event portfolio.I used systems such as Eloqua and Drupal to create assets in line with Tableau's brand guidelines to promote events. I used Tableau's own software to analyse the performance of campaigns ensuring targets such as cost per lead, lead flow per region and opportunities created are met. Show less

  • EMEA Marketing Events Coordinator

    Mar 2016 - Jan 2018

  • EMEA Marketing Event Assistant

    Mar 2015 - Mar 2016
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  Tufin

  Jan 2018 - Jun 2018

  EMEA Marketing Event Manager

  Managing the EMEA event strategy including regional, industry and channel events as well as Tufin's international user conference.

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  Mind the Product

  Sept 2018 - Oct 2020

  Global Operations Manager
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  Catalyst Processes

  Jun 2020 - Nov 2021

  Account Manager

  As an Account Manager at Catalyst Processes, I played a crucial role in overseeing essential functions. Particularly, I took the lead in coordinating cohort management for Cornerstone, a venture capitalist firm committed to supporting diverse founders. To ensure operational efficiency, I directed the project delivery for Bamboo Orchard, a specialist in startup growth, overseeing the intricacies of the entire process.

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  The Product Refinery

  May 2022 - Dec 2023

  Operations Director

  As Operations and Account Manager at The Product Refinery, I played a pivotal role in launching a startup by devising and implementing comprehensive operations strategies. I established efficient systems and processes, managed accounts and client relationships, and excelled in community management. My responsibilities extended to creating onboarding processes for users, employees, and agencies, handling contracting and legal matters, overseeing payment processing, and managing budget and bookkeeping. Additionally, I led agency procurement through RFP processes and took charge of website updates and social media management. Show less

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  Mind the Product

  Jun 2022 - now

  Project Manager

  As a programme manager at Mind the Product, I oversee crucial functions such as managing key accounts, coordinating the successful delivery of training workshops, nurturing stakeholder relationships, driving process innovation, and overseeing sponsor management for #mtpcon events in London, San Francisco, and Hamburg. Mind the Product plays a pivotal role in supporting global technology companies, startups, and individuals in achieving their goals within their product teams.

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  Pendo.io

  Apr 2024 - now

  Professional Services Consultant