Miriam Kaiser

Experience

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  Schloss Heidelberg, Mövenpick Restaurants

  Mar 2011 - Mar 2012

  Servicemitarbeiterin

  • Time management• Waiting tables• Apply etiquette

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  Thermen & Badewelt Sinsheim

  Jun 2014 - Oct 2014

  Active Team

  • Various sauna infusion ceremonies• Courses like aqua dance, aqua fitness, meditation, and gymnastics• Supervision pool area• Contact person for pool guests• First aid measures

• 

  Vernissage Mediengruppe GmbH & Co. KG

  Apr 2015 - Jun 2015

  Intern | Eventmanagement

  • Event management for weddings and corporate parties• Offer creation• Customer acquisition (telephone, online and in-person)• Back office and data maintenance support

• 

  Siemens

  Dec 2015 - Jun 2017

  Working Student | Digital Factory

  • Technical documentation• Content and terminology management• Creating and editing of vector and raster graphics

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  SAP

  Jul 2017 - Jan 2018

  Intern | Digital Marketing

  • Content maintenance and revision of the germany SAP website• Social Media strategy• Content curation for internal newsletter• Video content creation• Creation and preparation of digital analytics reports

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  CAS Software AG

  Apr 2018 - Dec 2022

  • Online Marketing• Social Media• WordPress • Web strategy with responsive web design and english translation• Web design, creation and maintenance of a corporate blog with WordPress• SEO Yoast plus monthly reports• Creation of a social media concept• Creation of graphics and video content• Website migration to new WeLocal framework

  • Working Student | Marketing Experience

    Mar 2020 - Dec 2022

  • Working Student | Future Labs

    Apr 2018 - Feb 2020
• 

  KTG Karlsruhe Tourismus GmbH

  Apr 2019 - Aug 2019

  Bachelor Thesis

  Creation of a digital city tour through Dammerstock Karlsruhe, Germany (Bauhaus style)• Making an entire district more attractive• Raising awareness reg. the Bauhaus style

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  FIAMI UG (haftungsbeschränkt)

  Apr 2022 - Sept 2022

  Master Thesis

  Creation of a corporate blog for a startup in Karlsruhe, Germany• Creating topics for the target group• Measuring the performance with selected KPIs

• 

  SAP

  Jan 2023 - now

  Working in the CoE EMEA Business AI & UX team for the Premium Hub Working in the CoE EMEA Cloud, Commerce & UX team for the Premium Hub• Drive Customer Success through Premium Engagement UX Strategy Services• Delivering services onsite and remote as novize, team member and team lead• Drive UX and SAP S/4HANA SysAdmin topics regarding user, role and authentication management (transaction: pfcg, Backend) with the launchpad app manager, content manager and launchpad spaces/pages (Frontend)• Maintain the ISD Hub (Cloud ALM) Working as an global intern in the Corporate Communications Department for Industries & CX CMSO @SAP #SAPiXp• Project and event management• Content curation• Copywriting for various communication materials

  • Business Processes Consultant

    Jan 2024 - now

  • Business Processes Associate Consultant

    May 2023 - Dec 2023

  • Integrated Communications Intern

    Jan 2023 - Apr 2023