Carolyne Nanyange

Carolyne Nanyange

Quality Assurance Analyst

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location of Carolyne NanyangeKampala, Central Region, Uganda

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  • Timeline

  • About me

    Customer Experience Management

  • Education

    • Uganda Christian University

      2004 - 2007
      Bachelors of Development studies INTERPERSONAL AND SOCIAL SKILLS 2nd Upper class

      Activities and Societies: Christian church activities

    • Uganda Christian University

      2004 - 2007
      Bachelors in Development studies Human Resources Development Second class upper division
  • Experience

    • Insurance Brokers

      Jun 2021 - May 2024
      Quality Assurance Analyst

      A professional in customer service, with over 9 years of experience working in contact Centers, customer relationship management, sales and operations focusing on revenue growth and customer retention.I am experienced in people management and I am able to develop individuals' potential while supporting them.A leader who lays strategies and gives plans to get to the goals as per the organizational vision.I analyze performance with attention to detail, very passionate about my work, reliable, dependable with high levels of integrity.I am very articulate, confident, persuasive and persistent while demanding for results. I do very well in training, coaching and mentoring.Very innovative I am customer centric. Show less

  • Licenses & Certifications

    • EF SET English Certificate 58/100 (B2 Upper Intermediate)

      EF Standard English Test (EF SET)
      Apr 2024
      View certificate certificate