Josselyn Maravilla

Experience

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  Graduation Flowers

  Jun 2015 - Jun 2015

  Sales Associate
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  Graduation Flowers

  Jun 2016 - Jun 2016

  Sales Associate

  - Assisted with setting up our tent, kept it organized, stocked, and replenished with merchandise.- Helped customers complete cash and Square payment transactions.- Worked with my team to deliver a friendly service and knowledgeable product assistance.

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  Metro at Hollywood Adult Living Complex

  Sept 2016 - Nov 2016

  Teacher Assistant

  - Assigned to help instructors create lesson plans for seniors regarding dance, English, art, and computer classes.- Worked one-on-one with seniors assisting them with their assignments and projects.- Passed out materials and cleaned common areas in classrooms to ensure our seniors safety.- Acted as substitute instructor when needed.

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  California State University-Los Angeles

  Nov 2018 - Jun 2020

  Collection Maintenance Assistant

  - Managed or assisted supervisor with special library projects.- Performed inventory of library materials, cataloged, and sorted returned books and other non-print materials to designated shelves or storage rooms.- Searched for requested materials, weeded out outdated books, and shifted books to storage using push carts to make space for new collections and prepare for library renovations.- Assisted students, faculty, and patrons with inquires on the library catalog, directions, and campus resource availability. - Trained new student assistants on shelf reading to become accustomed to the alphabetical and numerical order of library’s physical learning resources. Show less

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  Maccheroni Republic

  May 2021 - Feb 2022

  Restaurant Assistant

  - Was responsible for restaurant administrative duties such as cash handling, bank deposits, order completion, timekeeping, and payroll.- Planned, researched, and developed strategies to expand business into a new market to ultimately open a new shop.- Regularly updated online menu with new pricing and weekly specials. - Monitored inventory of restaurant supplies and purchased adequate quantities. - Ensured quality customer service by establishing positive relationships with customers and employees. - Assisted in kitchen duties and responsibilities as necessary based on high demand. Show less

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  Law Offices of Jesse J. Bañuelos

  Mar 2022 - now

  Immigration Legal Assistant/Personal Injury Case Manager

  - I evaluate between 12 to 14 clients per day, two to three times per week, who come in for consultations. - My workload consists of managing between 20 to 25 cases related to US Citizenship N-400, Adjustment of Status I-485, Family petitions I-130, Consular Process Waivers I-601/I-601A. - I am bilingual in English and Spanish. This has made it possible for me to also act as an interpreter for our clients’ during USCIS interviews, for forms, and to translate documents from Spanish to English and vice versa.- In charge of handling the call center system: I set up business and after hours calls, forward calls for holidays or Saturday's, and can set up special rules for phone extensions.- In addition to immigration cases, I also manage between 5 to 8 personal injury cases. I contact PI doctors, insurance adjusters, police and sheriff departments, courts, negotiate settlement demands for PI cases with insurance adjusters and doctors.- I work along with the clients to gather documentation and request documents from third parties. Show less