Ayumu Kawakatsu

Experience

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  Medical Development Associates

  Jan 2007 - May 2010

  Hardware Service Engineer / Customer Support, Medical Products

  > Field Service Engineer/Customer Support of Medical Products- Responsible to import Femtosecond lasers/Excimer lasers from overseas and maintain/repair/provide clinical services.- Responsible to support to import other unapproved medical products.- Obtained the official distributer certifications of IntraLase corp, B&L, and Alcon.> Consulted and Run the business of 5 institutes of Medical corp. Medical Draft- Responsible to operate medical examination, support procedures, and consult patients.- Provided In-House translation service for foreign patients to support doctor’s examination- Provided preventative maintenance/repair/install/clinical training as a certified engineer.- Responsible to arrange/maintain international academic congress for doctors in such as ASCRS, ESCRS, AAO etc.- Reported to Managing Director in Japan (American) Show less

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  Abbott

  Jun 2010 - Jul 2017

  - A Member of Japan Executive Committee of Members (JECOM, The Leadership Team) to lead Japan business - Nominated only one "Emerging Leadership Program APAC and Japan" member among Japan organization, completed the intensive program at Singapore - Generated leads by cold calling accounts and managed sales opportunities within a territory where was entire Japan- Achieved equipment/procedure/service revenue goals through strong execution and leadership- Successfully executed the developed turn-around plan to improve devision margin 7% -> 20 % from 2016 to 2017- Launched the first DtC website for Refractive surgery in the industry to transform to DtC marketing model from conventional To-Doctor model- Responsible for divisional country-level P/L, team development, sales and marketing, talent development and management- Reported directly to Commercial Director in Singapore (Singaporean) Show less - Achieved Commercial revenue goals in 3 consecutive business terms through clinical information provision- Built a new team and provided clinical support for 5 different kinds of advanced-tech medical devices and over 30 SKUs to remove clinical obstacles for optimum procedural consumptions for respective key products- Conducted a new developed education program to Health Care Professionals on key products benefits- Managed clinical communications between Physicians/Customers/Medical Institutes and Medical Advisory Board of the organization- Responsible for accumulating product knowledge by attending Intenational/Domestic major academic conferences and seminars- Reported to Commercial Director in Japan (Japanese) Show less - Developed new Customer Success Key Performance Indicators to properly track the business and Clinical Development activity- Led to maintain and increase Customer Success Key Performance Indicators thorough planned activities and achieved over 85% over the threshold in Japan while worldwide standard was 70%.- Rolled as the official Japan representative of US Clinical Affairs and Medical Monitors to maximize the penetration of policies and guidelines specified. - Built the new common education programs to accelerate clinical operational excellence.- Drove the launch of the brand new, innovative, and high-tech medical device (iDesign) as the very first country to commercialize around the globe. Successfully tracked the fast products adaption to the physicians and the market. - Achieved the President Award in 2011 with the contribution of Regulatory and Development for raising the new NHI points of Laser Enabled Keratoplasty.- Reported to Head of Business in Japan (American) Show less

  • Manager, National Sales and Marketing

    Dec 2015 - Jul 2017

  • Manager, Application Support

    Sept 2013 - Dec 2015

  • Manager, Clinical Development

    Jun 2010 - Aug 2013
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  Johnson & Johnson

  Jul 2017 - Apr 2020

  - Nominated "IN3 program" intended for the next generation of leaders in JnJ and completed the whole program and challenge. Presented at TEDx talks.- Acted as the Product Manager of New Business Development to define the product strategy and tactics. Launched the 6 new brand products.- Built the business plan of the category to accelerate the organizational excellence and achieve the short/long term revenue goals.- Achieved the highest revenue of the product at the year of 2019- Reported to Marketing Director in Japan (Japanese) Show less - Led the JnJ Innovation Team in APAC to generate Innovative idea and business plan to accelerate Innovation. Over 300 plans developed and 3 of them prototyped across the region- Completed 3 Phase IV studies worked with Medical Affairs team- Defined and responsible for execution of commercial strategy and tactics for the team to achieve committed sales targets for Japan and grow the new business - Developed and maintained close relationships with customers, Key/Local opinion leaders- Led Business Development efforts with Key customers to grow the fundamental market- Acted as the Regional Sales Training and Global Medical Affairs to define key training needs for Business Development and the team- Reported to Director in Japan (Japanese) Show less

  • Manager, Market Development, Marketing, Surgical Vision

    Jan 2019 - Apr 2020

  • National Manager, Business Development

    Jul 2017 - Dec 2018
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  WISHealth, Inc.

  May 2020 - now

  Founder & CEO

  - SaaS to improve Patient Experience and Engagement for medical professionals :Smartphone-based reception, Appointment management, Pre-interview, Informed consent assistant, Live call, Online payment, EMR linkage, LINE connect, Integration with patient's healthcare information, Electronic referral system, Patient management database, Dashboard, and Visualization tools allow you to create more productive time to face patients in the medical field and improve patient / professional experience - Business development and produce with Hands-on support for healthcare professionals and institutions :Providing hands-on support for clinics, hospitals, and other medical institutions to improve patient satisfaction and experience Show less

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  Contrea, Inc.

  Jan 2022 - now

  Board of Director, VP, Customer