Sami Ullah

Experience

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  Polo Pipes

  Apr 2005 - Sept 2005

  Support Engineer

  Polo Pipes is a division of Al-Raai Plastic Works and the leading manufacturer equipped with the European Extrusion System to produce quality uPVC pipes and fittings in Pakistan since 1974.• Offered network assistance and troubleshooting• Managed the servers and performed maintenance and support for the hardware and software

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  Punjab University College of Information Technology,Lahore

  Oct 2007 - Apr 2008

  Network Support

  Gained a lot of practical and professional expertise in a large-scale network of more than 800 nodes, which instilled confidence in career.• Member of the network design and enhancement cell, as well as the network support team• Handled the Computer Lab overall and provided troubleshooting and assistance for software and hardware, cabling, and computer assembly

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  Polo Aabyari

  May 2008 - Jan 2010

  Network Engineer

  Polo Aabyari is the division of Al-Raai Plastic Works. Polo Aabyari collaborated with Engro Polymer & Chemicals Limited to promote PVC Tunnel Farming in Punjab.• Designed, deployed and managed wireless network• Provided hardware and software support to users• Managed servers including Active Directory, Print and File and conducted data backup/ recovery Managed servers including Active Directory, Print and File and conducted data backup/ recovery

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  NUST School of Electrical Engineering & Computer Science

  Feb 2010 - May 2010

  Network Support

  As a Network Support Engineer groomed professionally myself and gained work environment ethics while working for Information Technology Support (ITS) department. SEECS is a National University of Sciences & Technology (NUST) institute that comprises a state-of-the-art computer networking system.• Shifted the IT infrastructure from Server Room to new SEECS’ Data Centre being member of the network deployment team• Maintained the Kayako complaint management system as a member of the ITS support team and offered network, hardware, and software support in response to online tickets created by users• Configured and managed the SQL Server 2010 to handle both Active Directory and Windows users• Deployed and configured the Foundry IronView NMS on Test Server Show less

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  First Punjab Modaraba

  May 2010 - Dec 2011

  IT Officer

  As the IT Head oversaw and managed overall system implementation of First Punjab Modaraba which is an Islamic Financial Institution, a subsidiary of The Bank of Punjab: managed by Punjab Modaraba Services Private Limited.• Managed IT operations, network, and servers to offer continuous hardware and software support: assistance for financial systems such as Peachtree, ZOne Accounting System, GSS, Vortex, PDC, and Almanac, as well as designing, developing, and maintaining the company website• Configured and managed the Kerio Proxy, Active Directory, Antivirus, File and Database Servers; to ensure connectivity with FBR, CIB, NIFT, LSE, KSE, SBP and CDC• Dealt as a focal point with multiple government departments• Maintained the onsite and offsite backups of applications, emails, and user data in compliance with policies• Worked closely with the Procurement department to make sure IT equipment procured in accordance with IT standards and that IT inventory kept updated Show less

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  Board of Management Sundar Industrial Estate

  Dec 2011 - Sept 2017

  Asst Manager IT

  Ensured smooth sailing and processing of IT Infrastructure of Sundar Industrial Estate comprising 1750 acres of land under PPP model, as one of the IT Leads, System Administrator and Analyst. It comes under Punjab Industrial Estates Development & Management Company owned by the Govt of Punjab.• Promoted staff development through coaching and mentoring to ensure the highest level of IT support • Administered the Network, Servers, PABX, Central Communication System, and Visual Surveillance System• Multiple projects initiated and implemented, such as HR/ Payroll Management System, Online Team Collaboration (Slack), Fleet Management (Teltonika), and Documents Management System (DigiDoc)• Analyzed the concerns of the stakeholders, developed the SRS, and informed the development teams• Introduced the comprehensive security plan for SIE and designed/ demonstrated the Integrated Security System (ISS) project worth PKR 450 Million on a BOOT basis• Prepared project documentation, feasibility studies, and progress status reports for management• IT Policies and Procedures created and executed• Initiated and maintained revenue contracts with ISPs and telecom operators, generating around PKR 6 Million• Assisted SIE residents in resolving outstanding long/ critical issues from ISPs and Telecom, primarily PTCL, by 80% improvements• Oversaw IT procurement in accordance with PPRA rules and maintained IT inventory• Designed, developed, and administered the company website and the social media profiles• Assisted HR, in employees’ EOBI management/ resolution on all pending/ reported cases issues since 2011, also assuring the timely monthly online filing• Inducted above 300 interns in multiple industries within and outside SIE under the Punjab Youth Internship Programs initiated by the Govt of Punjab• Conducted/ attended professional trainings, workshops, conferences, seminars and exhibitions, etc• Member of Event Management and Media Design teams for arranging events Show less

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  Care Laboratories

  Oct 2017 - Nov 2018

  Manager MIS

  Worked as a System Analyst and Administrator to improve processes. It is a completely automated and computerized Pathology Laboratory with the latest and cutting-edge technology available today in Pakistan.• Performed the system analysis, deployment, SRS, and CR and conveyed all to the development team• Ensured the highest level of support and trainings to users for hardware, software, and applications• Managed the Servers including SQL and performed regular Backup• Managed any other task assigned, related to MIS/ team management by the management Show less

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  ImperialSoft

  Dec 2018 - Feb 2020

  Manager IT

  As the Project Team Lead, the system implemented and enhanced to ensure compliance with System Analysis and Administration, Software Quality Testing; taking BODs into the loop while handling clients, such as Hameed Latif Hospital (HLH).• Promoted connections with partners, such as medical professionals, administrators, business offices, and external suppliers, in order to address issues and create a strategy plan for solution• Assured that all systems being implemented and overall hospital metrics are up to date and comply to all applicable laws, inter-hospital agreements, and insurance payer rules, policies, and requirements• Driven multiple projects and enhancements of existing systems while providing domain expertise and leadership to all aspects of system design/ functionality• Held/ conducted meetings, presentations, demonstrations and trainings for HLH Management• Assured that end users are properly trained and comprehend the system; if not, provided support/ training• Controlled raw data from a variety of systems/ sources to produce multiple reports for numerous levels of management/ staff in Finance, MIS and various Business Office departments• Implemented BackOffice (ERP module) and ensured smooth running for Stores and Purchase departments by providing end-users with assistance and guidance• Implemented Hospica (HMIS module) and ensured smooth running in Emergency, Labour Room, Radiology and Pathology departments by providing end-users with assistance and guidance• Performed the system analysis, deployment, Software Requirement Specifications (SRS) and Change Request (CR) and conveyed the results to developers on online bug tracker Mantis• Tested resolved issues/ developed features, managed User Acceptance Testing (UAT) and deployment activities• Managed the SQL Server 2008 and 2014 and ensured regular database backups • Managed any other task/ project assigned by the senior management Show less

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  Rehman Habib Consultants Pvt. Ltd

  Jun 2021 - Dec 2021

  IT Manager

  Optimized the overall infrastructure and procedures as a Network Administrator and System Analyst. Rehman Habib Consultants (RHC) is a private consultancy firm that adds value to large to mega-sized public interest civil engineering projects.• Revamped the existing IT infrastructure by planning, developing and implementing the complete LAN and WLAN, as well as replacing/ upgrading the obsolete equipment with Smart Network Switches, Mesh Routers, Access Points, Servers, and other equipment• Managed the IT team, operations and infrastructure to ensure continuous support to local and remote users• Configured and manage the Active Directory, Endpoint Security, Firewall, File, Backup, Print, and Database Servers to ensure that services remain readily accessible• Administered the SARP, a third-party accounting system, by maintaining the server and engaging with development team in order to report issues/ bugs timely so that they may be resolved at an earliest• Dealt with ISO and its implementation as a Management Representative (MR) by organizing intra-departmental meetings/ trainings for full compliance• Performed the system analysis for data digitization and producing Software Requirement Specifications (SRS) through meetings with all the stakeholders for implementation of Document Management System (DMS)• Maintained the onsite and offsite backups of applications, servers and users’ data with logs• Correspondence and negotiation with suppliers, as well as oversee the procurement of IT equipment and solution; and kept IT inventory up to date• Keeping the website and social media accounts up to date• Conducted/ assist with meetings, presentations, demonstrations and trainings for the Management• Manage any other task/ project assigned by the senior management Show less

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  Saleem Memorial Hospital

  Jan 2022 - Mar 2024

  Dy Manager MIS

  Saleem Memorial Hospital (SMH) is one of the nation's largest purpose-built multi-specialty tertiary care private hospitals with a capacity of 350 beds. The hospital intends to provide high-quality medical services to all members of the community without comparison to social or economic status.• Ensure that all systems being currently implemented and overall hospital metrics are updated and in accordance with all applicable laws, inter-hospital contracts, insurance payer policies and requirements.• Drive/ assist on multiple projects and system enhancements while providing domain expertise on all aspects of system design/ functionality• Participate in/conduct meetings, demonstrations, and trainings with the ERP and HMIS teams• Ensure that end users are properly trained and understand the system; if not, provide the necessary support/ trainings• Manage Wizmen ERP & Payroll and ensure smooth operation, primarily for Finance, Stores, Purchase, and HR departments, by assisting and guiding end-users• Assist in the implementation and management of Vicenna HealthCloud/ OliveLIMS (HMIS cloud modules) and ensure the smooth operation of OPD, Dialysis, Radiology, Pathology, Radiation Oncology, IPD, and Emergency departments by providing end-user assistance and guidance• Perform system analysis, requirement specifications, and enhancements; and communicate the results and bugs to the development team via the online bug tracking system JIRA• Maintain communication with software teams in order to resolve user issues and test fixed issues/ developed features in UAT and live environments• If necessary, guide/ assist the IT Network/ Support teams in resolving significant issues• Manage the ERP Servers (Oracle 10G) and make sure that planned onsite/ offsite database backups are made• Manage any additional tasks or projects that the HOD or senior management assigns Show less

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  Ali Enterprises

  Mar 2024 - now

  Manager MIS

  Ali Enterprises, known globally as CAPPAH International, Easy Clean Up in Europe, and locally as Greenway Products, has been a leading manufacturer and supplier of agronomic cleaning and janitorial products since its establishment in 1994.• Currently establishing Digital Stationz, a subsidiary of Easy Clean Up Netherlands, as a software house to manage and develop a range of products, including Digital Resource Station for labor management, Digital Clean Station for cleaning project management, Digital Planning Station for ERP solutions, Digital Franchise Station for franchise management, and Digital Sales Station as a comprehensive CRM.• Oversee the group's entire IT infrastructure, managing Software Development, IT Operations, and Digital Marketing teams to provide continuous support to both local and remote users• Conduct daily stand-up meetings with teams for agile project management to ensure progress, address challenges, and streamline workflows• Conduct regular meetings with stakeholders and key users to identify and address any gaps in solutions throughout the project lifecycle• Manage custom-built projects and products on Trello/JIRA, including logging, prioritizing, and tracking bugs for platforms like Cappah ERP Portal, Digital Cleaning Solution, Digital Station, Easy Clean Up, Apna Khata, and Dry Car Wash• Skilled in both independent work and collaborating with cross-functional teams• Efficiently manage Oracle-based custom ERP & payroll systems and work closely with the development team• Handle any other tech-related tasks as assigned by management Show less