Femi Akinwunmi

Experience

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  Asha Microfinance Bank

  Nov 2017 - Feb 2018

  Compliance Officer

  • Ensured accurate payroll processing by deducting pension fees from over 200+ staff accounts monthly, resulting in timely and precise salary disbursements.• Maintained 100% compliance with federal and state regulations by remitting FIRS/SIRS payments, which safeguarded the organization against legal penalties.• Ensured precise financial records by updating staff account statements monthly with 99.9% precision, leading to improved transparency and auditable financial records.

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  GTBank

  Feb 2018 - Mar 2019

  FX, Fund Transfer Officer

  • Processed over 200 transactions daily with zero errors, providing timely and accurate reports and Telex resulting in enhanced operational efficiency and data reliability.• Improved transaction efficiency by 30% by managing Internet/Gaps Banking updates, leading to faster service delivery and improved customer satisfaction.• Ensured 100% compliance and accessible documentation by managing Personal Travelling Allowance (PTA) records from 20+ branches, which streamlined auditing and record-keeping processes. Show less

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  GDM GROUP

  Jun 2019 - Jan 2020

  Sales Operation Officer

  • Handled daily sales operations by processing and approving goods for 50+ sales representatives using ERP software.• Supported sales team growth by mentoring and assessing representatives' customer service and sales techniques in the field.• Compiled detailed daily reports on sales, stock levels, and inventory to assist senior management in decision-making.• Improved customer experience by managing the retail app and coordinating timely deliveries through efficient route planning.

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  Lnsideout Ventures

  Nov 2020 - Feb 2021

  Account and Inventory Officer

  • Reduced inventory losses by 15% through strict inventory control, improving stock tracking at the head office using QuickBooks software.• Increased branch profitability by 20% by managing stock accounting and inventory processes, ensuring accurate product availability.• Boosted sales by 25% by enhancing customer engagement and optimizing store presentation for product displays.• Improved inventory accuracy by maintaining 99% stock level accuracy through daily sales reports and stock counts. Show less

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  UBA Group

  Mar 2021 - now

  Account Maintenance Officer

  • Increased application adoption by onboarding 100+ users daily, streamlining the account opening process across 450+ branches.• Enhanced customer satisfaction by resolving 150+ account maintenance requests daily, improving operational efficiency and data management using Finacle Enterprise.• Mitigated fraud risks by verifying and approving 500+ customer documents weekly on the E-portal, ensuring 100% compliance with regulatory standards.• Reduced fraud cases by 20% by processing and approving 600+ address verification requests daily, enhancing data accuracy and security using the CAV portal. Show less