Marisa Plannette

Experience

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  Hillstone Restaurant Group

  May 2013 - Jul 2016

  Greet guests that arrive at the restaurant; offer refreshing beverages upon sitting at the bar; pour beverages or craft cocktails to best serve the guests while communicating recipe specifications to all other bartenders; transfer tabs to appropriate table if parties have been seated; relay information to the server of what each guests is enjoying; offer appetizers and entrees to guests sitting at the bar; take orders, input orders into POS system, ensure the proper item is received by the guests, and confirm enjoyment; offer beverages to pair with items order; offer coffee and dessert after the meal; monitor guests to confirm none have been over served; communicate with management when any guest may have a high BAC; keep checks updated with each guest or party, and close checks promptly. Show less Greet guests with a genuinely friendly attitude; offer refreshing beverages and ensure they are brought with in a two minute time standard; offer suggestions on food choices and beverage pairings; take orders, input into POS system, and verify the correct selections are brought to the guests; keep beverages filled throughout service; offer dessert and coffee after entrees; bring check to the table and return payment in a timely manner; exude the standards of positive mental attitude, professionalism, teamwork and an "aim to please approach" at all times. Show less Greet guests with a smile as they arrive to the establishment; hold the door open as necessary for guests entering or leaving; give accurate wait times for each party; offer the patio sitting area with a server to bring beverages and appetizers while guests are waiting; clear, clean and reset tables as diners leave to ensure fastest possible seating times; bring parties to the appropriate table, and distribute menus; communicate with servers as to any special requests, allergies, celebrations, or length of wait. Show less

  • Bartender

    Jun 2013 - Jul 2016

  • Server

    Jul 2010 - Jul 2016

  • Greeter

    May 2009 - Jul 2016

  • Server Trainer

    Jun 2014 - Sept 2014

  • Server, Bartender, Trainer

    May 2013 - Jun 2013
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  Fleming's Prime Steakhouse & Wine Bar

  Apr 2017 - Sept 2020

  As a Wine Manager, I enjoy the task of curating a wine list specific to our Summerlin Location. I work closely with wine representatives and vendors to place orders and ensure the restaurant is properly stocked, while still working to maintain low costs. Inventory is counted every two weeks to assist in managing liquor and wine costs. I work towards training and educating the associates on their beer, liquor, and wine knowledge, through classes and tastings. This helps to create a more personalized experience for all of our guests. Show less

  • Wine Manager

    Oct 2017 - Sept 2020

  • Service Manager

    Apr 2017 - Sept 2020
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  Tinios Pro Hospitality Group

  Sept 2020 - now

  Front Of House Manager
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  Popovers On Brickyard Square

  Apr 2022 - May 2024

  Front of House Manager
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  Grill 28

  Apr 2024 - now

  General Manager