Experience

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  Allstate insurance

  Jan 1994 - Jan 1999

  Project coordinator

  Initially started in Commercial Underwriting but quickly migrated to IT. Worked as a Quality Assurance Analyst, a Business Analyst and finished career as a Project Coordinator. Worked on large Underwriting effort designed to automate renewal process and eliminate the need for underwriting when positive circumstances were met. Project enhanced customer experience while reducing labor costs.

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  Gallagher bassett

  Jan 2000 - Apr 2005

  Project manager

  Deliver quality software projects, driven by marketing and sales departments. Scope focused on new business acquisition and retention of existing clients. Acted as Product Manager on Electronic Billing project for managed healthcare clients. Utilized Continuous Service Improvement to identify and deliver enhancements and changes to increase productivity or improve processes.

• 

  Teksystems

  Apr 2005 - now

  Services Account Manager for Fortune 50 and strategic accounts in the Central IL market. Responsible for driving sales growth and identifying opportunity by building relationships with clients and providing value as a trusted adviser. Meet with clients to obtain knowledge and understanding of their Strategic goals, Business drivers, Problems /Challenges, and Success Criteria. Solve customer problems through Value propositions and Solutions aligned to our Staffing or Global Service offerings and Practice areas. 收起 Project Management / Planning consultant for Fortune 50 Insurance Industry client. Responsible for managing and maintaining schedule and budget for major Application Development projects and intiatives. Work efforts included VB to J2EE migrations containing multiple rollout implementations across agency workforce. Utilized MS Project and Primavera applications for schedule tracking. Execute Change Management and Risk Management processes. Experience indudes waterfall (SDLC) and Agile/ Scrum methodologies. 收起

  • Services Account Manager

    Oct 2012 - now

  • Account Recruiting Manager

    Jan 2009 - Sept 2012

  • Lead Project Management / Planning Consultant

    Apr 2005 - Dec 2008