Sneh Thakore

Experience

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  WINGATE INN

  Nov 2002 - Jun 2005

  Assistant Front Office Manager

  Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Completed weekly schedules according to payroll policies. Maintained daily record of all transactions. Wrote order supply requests to replenish merchandise. Trained staff to deliver outstanding customer service.

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  Quality Inn & Suites

  Jul 2005 - Aug 2007

  Front Desk Clerk

  Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints.

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  Meijer

  Mar 2006 - Oct 2012

  Grocery Manager

  Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Design and implemented customer satisfaction metrics. Opened a new store location and assisted in recruiting and training new staff. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconcilingcash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Completed a series of training sessions to advance from Assistant Manager to Store Manager. Completed weekly schedules according to payroll policies. Trained all new managers on store procedures and policies. Wrote order supply requests to Replenish merchandise. Trained staff to deliver outstanding customer service. Addressed and corrected sales staff communication issues in a tactful and effective manner. Contributed to merchandising ideas at team sale Meetings. Worked closely with the district manager to formulate and build the store brand. Show less

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  FarmerCity Market

  Oct 2012 - Jun 2016

  Retail Store Manager

  Contributed to merchandising ideas at team sale meetings. Addressed and corrected sales staff communication issues in a tactful and effective manner. Analyzed marketing information and translated it into strategic plans. Trained staff to Deliver outstanding customer service. Trained staff to deliver outstanding customer service. Wrote order supply requests to replenish merchandise. Maintained daily record of all transactions. Trained all new managers on store procedures and policies. Completed weekly schedules according to payroll policies. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Reorganized the sales floor to meet company demands. Stocked and restocked inventory when shipments were received. Opened a new store location and assisted in recruiting and training new staff. Design and implemented customer satisfaction metrics. Addressed customer inquiries and resolved complaints. Delivered excellent customer service by greeting and assisting each customer. Show less

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  WIS International

  Jun 2016 - Feb 2017

  Inventory Manager
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  CTDI

  Feb 2017 - now

  • Senior Operations Manager

    Feb 2021 - now

  • Warehouse Logistics Manager

    Jun 2020 - Feb 2021

  • Supervisor

    Jul 2017 - Jun 2020

  • Head of Section

    Feb 2017 - Jul 2017