Rafael Sandoval Martínez-Illescas

Experience

• 

  Altran

  Mar 2012 - Jun 2012

  Telecommunications Intern

  ✔Network designs and Resource Management Network Alcatel-Lucent for Orange.✔ Telecommunications team Support

• 

  Inforasecurity

  Jan 2013 - Jan 2015

  Business Owner

  ✔ Responsible for project management at Inforasecurity, consulting program and IT solutions for SMEs and individuals, focused on adapting our clients with new market technologies.The project was created by personal motivation while I was studying Computer Science. I got to learn technically in addition to learning customer service and business.

• 

  Tajamar

  Oct 2014 - Oct 2016

  IT Support Specialist

  Incident management in the IPad project in TAJAMAR ✔Management of more than 2000 devices with MDM (Mobile Device Management). Cisco Meraki among others. ✔ Control of the center's network through VLANS with Fortinet among other servers. ✔ Collaboration and constant advice with teachers to help students use their devices. ✔ Study of new technologies for education. ✔Administration of Windows, Linux and OSX servers. ✔ Control and management of the center's security cameras. ✔ Research of new technological methods ✔IPad course for parents about the operation of their children's devices. Show less

• 

  Celgene

  Jul 2017 - Jan 2022

  Center for Innovation and Translational Research Europe (CITRE) Celgene Research CITRE✔General IT support in office.✔Telepresence meetings (Cisco)✔Videoconferences Support.✔New Tech Management (Conference rooms, Wifi, local networks ... etc.)✔Management and purchase of assets.✔Laboratory Monitoring System.✔Incident resolutions.✔Biometric Access Control✔ Datacenter management

  • Laboratory IT Support

    Nov 2020 - Jan 2022

  • Site Support Specialist

    Jul 2017 - Jan 2021
• 

  Bristol Myers Squibb

  Jan 2022 - now

  Laboratory IT Support

  IT Responsible for the Laboratory Environment.✔ IT Infrastructure Management✔ System Administration✔ Technical Support and Training✔ Collaboration and Communication✔ Compliance and Security✔ Project Management✔ Documentation and Reporting✔ Innovation and Continuous Improvement✔ Team Development✔ Risk Management✔Supplier Relationship Management