Beverly Suen Macrito

Experience

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  Best Buy

  Aug 1995 - Oct 2004

  Supervisor / Manager
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  Primerica

  Jan 2004 - Jan 2007

  Senior Representative

  Assist clients on find the right solution for their financial needs.Educate client on the wide variety of financial vehicles that are available to them.

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  Walmart

  Nov 2004 - Oct 2007

  Assistant Manager

  Manage labor dollar budget given to the store. Take care of customer service relations: handle customer inquiries, input problem solving techniques for the purpose of customer satisfaction. Hire and train new associates for the company.Generate and implement schedules for the store.Build a rapport with vendors and create a positive relationship in the best interest of our customers.Manage the sales floor and the sales team.Coach and counsel associates on customer conduct.Drive profitable revenue and margin by focusing on profitable merchandising. Show less

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  Pampered Chef

  Jan 2005 - Jan 2006

  Rep
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  Girl Scouts of Greater Chicago & Northwest Indiana

  Jan 2007 - now

  Volunteer

  Girl Scout Troop LeaderCouncil TrainerRed Cross First Aid, CPR, AED Training FacilitatorOutdoor Training FacilitatorGrade Level FacilitatorDistrict Council DelegateNational Council DelegateService Unit ManagerEvents CoordinatorLEAP (Leader Enrichment Activity Program) Committee MemberAdult Recognition Task Force Committee MemberGold Award Team Committee MemberCamp Pathways Task Force Committee MemberSTEMS Program Committee MemberLego Robotics Coach and JudgeSteering Committee / Sub Committee MemberRecognitions received: Appreciation Pin, Volunteer in Excellence, Nominated for Citizen of the Year for Carol Stream for my Volunteer Services for GCNWI Show less

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  OfficeMax

  Jan 2008 - Jul 2016

  Assistant Store Manager

  Assist the Store Manager in the managerial and administrative day –to-day operations of the store. Have ownership and drives the overall customer and sales service culture within the location.Hire and develop great talent at all positions.Inspire, mentor, and coach leaders to meet their position expectations and Leader on Duty responsibilities.Be a sales expert and teach associates about our solutions through all channels.Innovate and clearly communicate store level strategies and tactics to achieve operational excellenceEvaluate financial reports to develop strategies to consistently deliver results to the company’s specified standards for sales, wages, profit and loss, and shrink. Create an environment that encourages and fosters the development of all store associates.Communicate clear expectations to associates in order to achieve company objectives consistently.Support the coaching and training of associates to deliver an outstanding and consistent customer experience in compliance with company standards.Manage the resolution of customer issues, requests and complaints.Ensure that the store operates in full compliance with applicable laws, regulations and company policies. Manage location closings/relocations through liquidation process and other avenues. Show less

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  Aspire Chicago

  Jan 2013 - Jan 2015

  Corporate Job Trainer / Coach and Job Placement

  Provided support services to children and adults with developmental disabilitiesAssess & explore employment interests, talents and goalsDeveloped & Implemented a Training Curriculum for OfficeMax to be used with Aspire ChicagoProvided hand on training of OfficeMax daily Retail Operations in a simulated workspaceAssisted with OfficeMax job placement that provided empowerment, satisfaction and a higher quality of livingAssisted with recruiting efforts for workforce fulfillment needs Show less

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  Office Depot

  Jul 2016 - May 2020

  Project Lead - Store Optimization / Community Ambassador - Chicago

  Project Lead – Store OptimizationManage Store Remodels, Relocations, New Store Setups, Special Projects & Store Closures/LiquidationsResponsible for selling/liquidating the store’s complete inventory & fixed assets by running sales to the public in a short amount of time.Managed store employees & maintained loss prevention methods during a liquidation of a store closure.Manage Fixture, Visual & Merchandising components for all new, remodel and relocation store projectsInsure all details are executed on time & on budgetAct as an onsite Mgr.Develop, manage & implement Critical Paths, Phase Plans, Project Checklists, Trackers, Implementation Guides, etc. for various aspects of the project via BlueBeam, SmartSheets and O365Direct all processes on projects & provides guidance to both internal (Office Depot) & external vendor labor resources.Provide daily communication to Project Mgrs, Store Teams, & Corp Partners.Manage projects with little to no direct supervisionEffectively manage a setup/remodel team to hit deadlines & budgets.Assist & have specific responsibilities & initiatives within the Remodel Program.Assist managing all trades in the pre-remodel construction phase.Liaison between Construction Project Mgrs, Regional Teams, Store Operations, & the Corporate Campus support teams.Oversee the outsourced Fixture & Merchandise Vendors, ensuring all companies are performing the duties assigned in the critical path & executed contracts.Community Ambassador – Chicago Plan, volunteer & lead #depotdifference programs, meetings, projects & events.Rally respective depts & direct teammates to participate in the #depotdifference programs: Depot Day of Service, Start Proud!, Mentorship Movement, Seasons of Service, etc.Support nonprofit & community organizations through volunteer & philanthropic initiatives primarily impacting Office Depot’s Philanthropic Priorities: Empowering Education, Championing Minority-Led Entrepreneurship & Strengthening Communities Show less

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  Apollo Retail Specialists

  Aug 2020 - now

  • Responsible for developing and managing the implementation of client-specific business plans.• Achieve account profitability and sales targets while serving as the primary account contact with the client Assess project status and execution (visited projects as needed)• Achieve client profit margins agreed upon by Director of Operations and Division Manager• Develop budgets for each project and present them to the Regional Director• Develop an overall account business plan and strategy with the Division Manager• Control expenses and manage resources effectively through proper job costing• Develop and maintain client relationships• Develop a thorough knowledge of the client’s organizational and operational structure• Become familiar with client personnel who can influence buying decisions• Network with and develop Key buying influences to stay informed of all events related to the assigned client base• Work with the sales department to ensure contracts are in place and up to date for each client• Manage all project documentation on the server• Communicate daily with the Regional Director on account plans, strategies, and recent activities• Manage projects• Create invoices within three (3) business days after the completion of a project Show less • Responsible for developing and managing the implementation of client-specific business plans.• Achieve account profitability and sales targets while serving as the primary account contact with the client Assess project status and execution (visited projects as needed)• Achieve client profit margins agreed upon by Director of Operations and Division Manager • Develop budgets for each project and present them to the Regional Director• Develop an overall account business plan and strategy with the Division Manager• Control expenses and manage resources effectively through proper job costing • Develop and maintain client relationships• Develop a thorough knowledge of the client’s organizational and operational structure• Become familiar with client personnel who can influence buying decisions• Network with and develop Key buying influences to stay informed of all events related to the assigned client base• Work with the sales department to ensure contracts are in place and up to date for each client• Manage all project documentation on the server• Communicate daily with the Regional Director on account plans, strategies, and recent activities• Manage projects• Create invoices within three (3) business days after the completion of a project Show less  The “Go to Person” for the project and those involved (CVS Project Manager, Senior Crew Coordinators, Store Managers, District Leaders, etc.)  Supervise multiple projects remotely  Assess project status and execution (visit projects as needed)  Verification of Crew’s Pre-Project readiness (budgeted hours, staffing grid, pre-call follow up, order placement, layout review, delivery schedules, etc.)  Attend Alignment Meetings to ensure that all owners of the project understand what is expected for a successful project  Communicate with the CVS Project Managers regarding opportunities/issues and project status  Monitor progress and conditions to assure a quality completion  Monitor through/develop plans to resolve staffing shortfalls  Assure accurate and detailed daily project updates and weekly “Senior Crew Coordinator Binders” are delivered as expected to CVS  Assure properly detailed “Work To Be Completed” Document is maintained throughout the project  Ownership of team development  Final walk readiness confirmation (pre-walk completed)  Review Crew Paperwork before it is submitted to CVS to endure all standards are being followed and that the Final Binder is complete, accurate and detailed.  Manage the project budget hours process  Ensure projects are closed out per CVS Standards  Provide and coordinate plans to complete “Work to Be Completed” items as indicated prior to the Store’s In Service Date (Scheduling, Ordering, Follow Up/Tracking, etc.) Show less  Manage the overall project (people and process) to complete on time Partner with Store Operations, Retail Merchandisers, Temporary Labor andConstruction/General Contractors Participate in daily communications with Store Operations, Construction and theMerchandise Team to review the project status, daily task completion needs, staffingand any other issues/concerns related to the successful completion of the project Guide and Assist with the installation of all Fixture and Store Set-Up relatedcomponents per the Merchandising Layout and Timing and Action Plan Unload, check-in, organize and manage all fixtures, equipment and merchandisingaids needed during the project and store/remove unusable materials as needed. Maintain and execute an organized Project Binder per the Project ExecutionGuidelines and Expectations. Execute ordering and placement of all supplemental orders. Maintain and manage inventory of all project related materials that are on site andthose that are needed to complete the project. Create and work the Work To Be Completed (WTBC) list Ensure work spaces are ADA compliant Ensure teams are following Customer Service Guidelines Lead the Merchandising walk-thru with the District Leader, General Contractor,Store Manager and CVS Set-Up Project Manager to capture all open WTBC items andensure that the project is not left until all actionable items have been addressed Act as an onsite manager. 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  • Project Manager - CVS

    Sept 2021 - now

  • Project Manager - Meijer

    Jun 2021 - Nov 2021

  • Project Field Supervisor - CVS Projects

    Aug 2020 - Jun 2021

  • Senior Crew Coordinator - CVS Projects

    Aug 2020 - Aug 2020
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  DuPage County Animal Services

  Oct 2021 - now

  Volunteer