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Sam Yuan Ng

Sam Yuan Ng

Visual Media Intern

Followers of Sam Yuan Ng666 followers
location of Sam Yuan NgSingapore

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  • Timeline

  • About me

    Product Manager at Fairprice Group | Loyalty Products, Identity, Recommender

  • Education

    • Nanyang Polytechnic

      2013 - 2016
      Mass Media Management Mass Communication/Media Studies

      Activities and Societies: The Executive Team - Publicity Exco Equipped with a balance of media business knowledge and skills, trained in broadcasting, digital media, advertising, journalism and corporate communications skills.Notable Achievement: - Final Year Project: A (Awarded Director's List)- Internship: A with recommendation.- Industry Project (Fox Sports, SG50 National Day Parade)Club Achievements:- Managed and organise Student Leaders within the club.- Overall In Charge/ Planner for events such as Director's List… Show more Equipped with a balance of media business knowledge and skills, trained in broadcasting, digital media, advertising, journalism and corporate communications skills.Notable Achievement: - Final Year Project: A (Awarded Director's List)- Internship: A with recommendation.- Industry Project (Fox Sports, SG50 National Day Parade)Club Achievements:- Managed and organise Student Leaders within the club.- Overall In Charge/ Planner for events such as Director's List and Annual Business Lecture. Show less

    • Lund University

      2022 - 2022
      Information Technology

      Activities and Societies: Östgöta Student Nation Notable Projects: - Streamline Sweden Medical Process with the implementation of E- Health Technologies - Created an Information Architecture Design and wireframes for a mock shoe shopCompleted a Mix of Economics and Information Systems Courses- Informatics: Information Architecture- Informatics: Introduction to E-Health- Economic History: The Rising Giants - China and India Entering the Global Scene- Globalisation in the Pre Modern WorldNominated for… Show more Notable Projects: - Streamline Sweden Medical Process with the implementation of E- Health Technologies - Created an Information Architecture Design and wireframes for a mock shoe shopCompleted a Mix of Economics and Information Systems Courses- Informatics: Information Architecture- Informatics: Introduction to E-Health- Economic History: The Rising Giants - China and India Entering the Global Scene- Globalisation in the Pre Modern WorldNominated for student exchange at Lund University. Show less

    • Singapore Management University

      2018 - 2022
      Bachelor of Science - BS Management Information Systems, General

      - Business Analytics Final Year Project with Burpple. Using Analytics to understand client’s consumer group and marketing strategies based on data- Dean's List AY 20-21SMU Squash-Executive MemberSMU Project Namaste -Project Namaste XII- Marketing ExecutiveSMU Waikiki 2019:- Organising Committee AY19/20: Marketing ExecutiveSMU Sports Camp 2019:- FacilitatorSMU Community Service Project Camp (Starring)- Member (2018)- Facilitator… Show more - Business Analytics Final Year Project with Burpple. Using Analytics to understand client’s consumer group and marketing strategies based on data- Dean's List AY 20-21SMU Squash-Executive MemberSMU Project Namaste -Project Namaste XII- Marketing ExecutiveSMU Waikiki 2019:- Organising Committee AY19/20: Marketing ExecutiveSMU Sports Camp 2019:- FacilitatorSMU Community Service Project Camp (Starring)- Member (2018)- Facilitator (2019) Show less

  • Experience

    • Marina Bay Sands

      Aug 2015 - Feb 2016
      Visual Media Intern

      • Teamed up with Creative Head, Production Manager and Editor.• Video and Photo Editing• Video and photography production and external project.• Equipment and Inventory ManagementGraded A.

    • SQL VIEW

      May 2020 - Jul 2020
      UI/ UX Product Intern

      • Responsible for user interface design and user experience of flagship document management system.• Liaise with overseas Chinese developers and product managers on design details and feedbacks.• Involved in streamlining new product functions and process flow usability and feature research.• Conduct user testing as well as product & website heuristic evaluation.

    • GovTech Singapore

      May 2021 - Jul 2021
      UX Designer Intern

      • Responsible for user interface design and user experience of new upcoming product demo.• Involved in streamlining and product enhancement of DPP and Singpass admin portal.• Self-Liaise with developers, designers and product manager on project requirements and feedbacks.• Setup and convert design systems components from old legacy designs to Figma improving workflow.

    • Singapore Management University

      Aug 2021 - Dec 2021
      Teaching Assistant

      COMM255 Interaction Design Communication• Assist a class of 45 students understand user experience practices and theories• Provide group project and assignment consultation for students.• Worked closely with Associate Professor Tamas Makany

    • FairPrice Group

      Jul 2022 - now

      3rd Rotation: Product Manager, Loyalty Tribe (Accounts Identity Team)• Ability to kick start a Product Management environment for a team. (Eg. Jira Ticket Automation, Board Management, Sharp Epics, Clear User stories and Acceptance Criteria.)• End to end product planning and launch. • Work with Product Trio to run a team of 5 members which includes senior developers and product designer.• Lead biweekly road mapping sessions and quarterly product planning ensuring a clear product vision for the team.• Product prioritisation with the use of metrics and data.• UAT Testing of new functionalities and APIs. Show less 2nd Rotation: Product Manager, Loyalty Tribe (Partnerships & Memberships Team)• Ability to kick start a Product Management environment for a team. (Eg. Jira Ticket Automation, Board Management, Sharp Epics, Clear User stories and Acceptance Criteria.)• Work with Tech Lead to run a team of 6 members which includes senior developers and quality assurance engineers.• Led daily sprint meetings and biweekly retrospectives session providing actionable insights to each session.• L3 Customer Service Assistance. Work with team lead to build a Customer Service workflow and framework.• UAT Testing of new functionalities and APIs. Show less Technology Management Associate under Fairprice Group.1st Rotation: UX Researcher• Analyzing user data and turning raw data into actionable insights. By leveraging user feedback and data collection, I drive iterative improvements to the Fairprice App as well as physical store experience.• Design and execute usability studies, A/B tests, and heuristic evaluations to identify pain points and validate design choices.• Able to lead a focus group discussion based on audience's needs and requirement. (Eg. Conducting discussion in alternative language or slang)• Collaborating closely with designers, product managers, and developers to ensure seamless user experiences. Show less

      • Product Manager (E-Commerce Recommender)

        May 2024 - now

      • Product Manager (Identity)

        Apr 2024 - Jun 2024

      • Associate Product Manager (Tech Management Associate) -Identity

        Sept 2023 - Mar 2024

      • Associate Product Manager (Tech Management Associate)

        Feb 2023 - Aug 2023

      • UX Researcher (Tech Management Associate)

        Jul 2022 - Jan 2023

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Sam Yuan Ng
      Dean's List Singapore Management University May 2021 Dean's List For Academic Year 2020/2021
    • Awarded to Sam Yuan Ng
      MDA Video Competition Media Development Authority 2016
    • Awarded to Sam Yuan Ng
      Director's List Nanyang Polytechnic 2015 Graded A for Final Year Project.

  • Volunteer Experience

    • Marketing Executive

      Issued by Project Namaste on Aug 2018
      Project NamasteAssociated with Sam Yuan Ng

    • Facilitator

      Issued by StarringSMU on Jul 2018
      StarringSMUAssociated with Sam Yuan Ng