Laura Gunningham

Experience

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  Pepsi Cola

  Mar 2005 - Feb 2011

  Accounting & Customer Service (call center) Manager

  Managed both the Accounting department for the Tucson location and the customer service center for five locations, over 20 direct reports, IT support including all systems maintenance(including servers and phones systems) , trouble shooting, computer set up, and support. I was point person on many implementations of new equipment, software, programs, and was on the committee to develop the new National Service Call billing standards. Manage the customer base for Arizona and New Mexico, this includes A/R issues, commission payment, account reconciliations, refunds and collections, customer account maintenance, GL and Cost Center reports ran on a weekly basis to assist with spending control, tax number updates, orders, equipment placement, and customer service on all levels. Updating all contractual pricing on an annual bases, this included rental and service contracts. Volume based reporting for commission payments. LPO on all purchasing and payables, IT, and Phone systems for the Tucson Location. Show less

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  ASARCO

  Jan 2012 - Aug 2015

  Buyer
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  Meggitt PLC

  Aug 2015 - now

  Commodity Leader