Laura Gunningham

Laura Gunningham

Accounting & Customer Service (call center) Manager

Followers of Laura Gunningham471 followers
location of Laura GunninghamTucson, Arizona, United States

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  • Timeline

  • About me

    Commodity Leader Meggitt/Securaplane

  • Education

    • California State University-Fullerton

      1988 - 1992
      Bachelor's Degree Accounting and Business/Management 3.4
  • Experience

    • Pepsi Cola

      Mar 2005 - Feb 2011
      Accounting & Customer Service (call center) Manager

      Managed both the Accounting department for the Tucson location and the customer service center for five locations, over 20 direct reports, IT support including all systems maintenance(including servers and phones systems) , trouble shooting, computer set up, and support. I was point person on many implementations of new equipment, software, programs, and was on the committee to develop the new National Service Call billing standards. Manage the customer base for Arizona and New Mexico, this includes A/R issues, commission payment, account reconciliations, refunds and collections, customer account maintenance, GL and Cost Center reports ran on a weekly basis to assist with spending control, tax number updates, orders, equipment placement, and customer service on all levels. Updating all contractual pricing on an annual bases, this included rental and service contracts. Volume based reporting for commission payments. LPO on all purchasing and payables, IT, and Phone systems for the Tucson Location. Show less

    • ASARCO

      Jan 2012 - Aug 2015
      Buyer
    • Meggitt PLC

      Aug 2015 - now
      Commodity Leader
  • Licenses & Certifications

    • SAP SUPER USER

      IBM