Vi Tran

Experience

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  Capgemini

  Feb 2008 - now

  Director

  - BA Practice Lead for Cloud & Custom Applications (CCA)

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  Fosters Group

  May 2008 - Apr 2010

  Technical Analyst

  Custom Data Warehouse ETL Framework Implementation- Creating functional specifications for static data loads- Creating ETL technical specifications for static data loads- Developed processes on ETL framework for loading, transforming and extracting data within the datawarehouse- Creating a data deployment plan for execution within the testing environments- Responsible for loading data (initial and incrementals) into the following environments: stream test, system integration testing, performance and stress testing and user acceptance testing- Developing and executing technical test cases in Production to reconcile data between the data warehouse and target system- Identifying and developing solutions to resolve defects to meet agreed SLAs Show less

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  ASIC

  May 2010 - Jun 2011

  Functional Analyst / Configuration Lead

  Oracle Enterprise Taxation Management (ETM) System Implementation- Workshops: Identify and validate business process in conference room pilots (CRP) workshops with the business; Document and distribute CRP outcomes to stakeholders- Configuration Management: Coordinate across streams to perform and track configuration activities; Build the user security model- Release Management: Manage the release management process (including creating release notes, schedule and attend stream lead meetings for approval and implementation) to control code and configuration into downstream environments (SIT, UAT, PRE-PROD, PROD)- Defect Resolution: Utilise Oracle Test Manager (OTM) to manage the resolution of defects in SIT and UAT test cycles- Development Management: Manage two off-shore development centers to coordinate the release of code build and fixes into environments- Reporting: Configure BI Publisher, migrate and schedule reports- Training: Assist in developing training material using Oracle User Productivity Kit (UPK) for end-users Show less

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  AusNet Services

  Jun 2011 - Mar 2013

  Business Analyst / Business Lead

  Distribution and Outage Management System (DOMS) Implementation- Accountable for the delivery of target state business processes by conducting workshops with the business- Providing cross-stream support to resolve business process issues and supporting with knowledge transfers- Development of requirements traceability approach and creating custom HPQC reports to provide end-to-end traceability from requirements through to SDLC stages and artefacts

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  ANZ

  Mar 2013 - Sept 2013

  Business Process SME

  Operating Model Improvements for Managed Testing Services- Assess and refine testing services operational model- Identify and implement operational efficiencies- Implementation of service catalogue services and standardising estimation of testing services across ANZ

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  National Australia Bank

  Sept 2013 - Feb 2014

  Onshore Business Lead

  Data Centre Migration Strategy- Development of data centre migration roadmap for the migration- Onshore Business Lead to coordinate, plan and execute business and technical workshops- Engagement with Capgemini offshore centre of excellence (COE) to develop a consolidated configuration management database (CMDB)- Handover support to implementation teams for execution of strategy

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  Ergon Energy

  Mar 2014 - Nov 2014

  Business Stream Lead / SME

  Distribution and Outage Management Solution Design- Workshop facilitation to validate business requirements- Development of target state business processes- Alignment of business requirements and processes to solution design- Development and implementation of requirements traceability matrix (RTM) framework for end-to-end traceability through SDLC stages and artefacts

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  AusNet Services

  Jun 2014 - Jul 2014

  Business Process SME

  Business Process SME- End-to-end process improvements and standardisation for various business functions- Workshop facilitation to capture requirements and validate solution design- Provide business support for the rollout of SAP functional enhancements

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  CitiPower and Powercor

  Jan 2015 - May 2015

  Project Manager

  End-to-end Connections Process Standardisation- Accountable for the design and execution of the project- Agile implementation of fortnightly sprint cycles to drive critical stakeholder buy-in- Rollout of robust solution design incorporating responsive design for multi-device support- Coordination and management of onshore and offshore resources - Implementation of Salesforce product suite (Service Cloud, Force.com, Customer and Partner Community)

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  Queensland Urban Utilities

  May 2015 - Jul 2015

  Incident Management Stream Lead / SME

  Incident Management, CCTV & Process- Incident Management System (IMS) business case development- Workshop facilitation to identify business benefits, requirements, drivers and costings- Business case alignment to overall Enterprise Architecture (EA) roadmap

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  Mercer

  Aug 2015 - Jan 2016

  Project Manager

  Master Custody Transition- Setup of PMO function and project governance framework- Planning and execution of transition of master custody services from NAB Asset Services (NAS) to Northern Trust (NT)- Management of third party vendors

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  Village Roadshow

  Jul 2016 - Aug 2016

  Lead Business Analyst

  - Lead Business Analyst responsible to support with identification of functional and non-functional integration platform requirements- Conducting workshops and interviews with key stakeholders to assess candidate integration platform vendors against requirements- Perform an objective assessment of the strengths and weaknesses of candidate integration vendor platforms against requirements, using the defined scoring method, score categories and score weightings and provide a recommendation- Managing offshore resources to conduct market scan of integration platform vendors, leveraging market based leading research (i.e. Gartner, Forrester, OVUM, etc) Show less

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  National Australia Bank

  Nov 2016 - Mar 2018

  Program Business Analyst

  - Engaged as Lead BA for Core Banking to support with sprint planning and execution (over 20 two-week sprints for the initial 17.3 MVP and 17.4 releases); and as Lead Program BA for the Home Lending Customer Journey (18.x releases)- Scoping product backlog work items, seeking sign-off from stakeholders, whilst considering Product Owner priorities against overall sprint schedule- Responsible for facilitating requirement and solution workshops, and provide team (Solution Design, Development and Testing), cross-stream (UX, Digital, Core Banking) and Program level support- Provide input and guidance to Solution Design, Development and Testing team members- Conducted regular sprint demonstrations to various workstreams and wider Customer Journeys’ stakeholders on sprint progress- Formed ongoing working group for uplifting standards across various Customer Journeys; and provided knowledge transfer of agile best practices on tooling and processes (JIRA and Confluence setup, Feature / Epic / User Story hierarchy, User Story writing, and requirements traceability) Show less

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  ANZ

  Sept 2018 - Jul 2022

  Project Manager / Scrum Master