
Ramona Dobbs
Manager

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About me
Adult Protective Services Worker IV
Education

High School Diploma Annandale High School
-
Laurel Ridge Community College
1997 - 2001Associate of Arts (A.A.) General Studies
Shepherd University
2016 - 2017Bachelor of Arts - BA Criminal Justice/Police Science
Experience

Sharon's Day Care
Aug 1989 - Aug 1992ManagerSupervised a staff of 10 in a day care center for children ages 2-12Ordered supplies needed and prepared food for children's' lunches and snacks. Taught pre-school to children 2-5.Made daily lesson plans for preschool

Evans Home
Jun 1993 - Aug 1993Activities AssistantAssisted house parents with providing activities to children ages 5-17 Monitored and provided behavior modification when necessary to children during daily activitiesProvided supportive counseling to the children when warranted

Northwestern Community Services
Aug 1993 - Nov 2007Provided pre-admission screening and crisis intervention services to the catchment area as part of a 24-hour emergency services team in compliance with Emergency Services Policies and Procedures to include services to jails, hospitals and other agencies upon requestImplemented continuity of care procedures and all client transfers/admissions to state facilitiesProvided short-term crisis counselingProvided support and education and service coordination to significant others on behalf of clients who are to be hospitalized Networked closely with other agencies on behalf of clients who are receiving crisis and prescreening services Maintained client records in accordance to agency policies and proceduresExcellent working relationship with and knowledge of community resources Excellent knowledge of voluntary and involuntary admissions to private and state facilities as well as with criteria for forensic admissions Show less Managed a caseload of 60-80 clients diagnosed with Serious Mental Illness Assessed client needs, develop, implement and reviewing service plansWorked with other community resources in meeting/achieving client service needs Screened new service requests within the clinic by means of screening procedures that ensured all individuals were adequately and appropriately served according to their individual needsParticipated in regular interdisciplinary staff meetings and accepted new cases as assignedDeveloped appropriate treatment plans with client and other team members Provided on-going supportive and /or case management functions in accordance with the problems, needs, and strategies identified within the service plan in order to assist client in achieving goals and objectivesMaintained close communication with consulting psychiatrists and nursing staff Maintained records in accordance with state licensure and Medicaid regulations Show less Responsible for interacting on a regular basis with the program residents in order to implement client treatment plans and monitor client behaviorProvided behavioral intervention and supportive counseling to clients and monitors the ongoing status/adjustment of residents to the program Participated in regular staff meetings to assist in development of resident service plans and evaluated achievement of service plan goals and objectives Provided psychosocial groups to assist in monitoring level of functioning and evaluated other service needs Completed admission screening on new clientsProvided life skills training within the therapeutic communityMonitored psychiatric medication management of clients, looking for adverse side effects or improvement with medication changes Show less Responsible for assisting other program staff in implementing client service plans through assisting clients with basic daily living skills and monitoring clients present at program siteMonitored clients present and notified supervisor if significant problems arose Accompanied or provided transportation for program residents as indicated in client's service plan Provided basic information regarding program to those that called Work with disabled clients and instructed when necessary on how to prepare food, house cleaning, laundry and facility maintenance Show less
Crisis Services Therapist
Mar 2002 - Nov 2007Mental Health Case Manager
Jun 1996 - Mar 2002Residential Counselor
Sept 1994 - Jun 1996Assistant Residential Counselor
Aug 1993 - Sept 1994

Northwestern Community Services Board
Nov 2007 - Aug 2013Provide community based and agency based mandated training. Provide training to law enforcement in crisis intervention with various types of populations that are in a crisis. Work with 6 jurisdictions to provide trainings based on the community needs. Continue to collaborate with other agencies in the region,i.e., Dept. Social Services, Healthy Families, Valley Health, law enforcement, probation and parole. Develope training curriculum to meet state mandated regulations, provide crisis prevention training for more than 250 employees, arrange for in-house trainings for career development, bring in nationally known speakers to address the needs of the community. Show less Provided community based crisis prevention and intervention to a wide variety of individuals having various types of disabilities, i.e. mental health, mental retardation/intellectual disabilities, substance abuse as a Certified Pre-screener in the Commonwealth of Virginia as defined by The Department of Behavioral Health and Developmental Services (DBHDS) Worked in collaboration with other community agencies, including law enforcement in 6 jurisdictions, 4 hospitals and The Department of Social Services, Adult Protective Services in the prevention of Psychiatric hospitalizations, detention by law enforcement Assisted with the discharge planning from state and local hospitals Developed a 40-hour curriculum and implemented the "Memphis Model" Crisis Intervention Team training programCertified CIT (Crisis Intervention Team) TrainerDeveloped and kept up to date a Crisis Resource Directory for the regionParticipated on the Winchester City Police Crisis Negotiation Team as a Certified Crisis Negotiator through the FBIProvided support, education and service coordination to significant others on behalf of individuals who were receiving services from the Crisis Intervention TeamDeveloped a medication management program for small local jails to assist those with mental health or co-occurring disorders Developed a weekly psychosocial group for inmates identified as having mental health issues/co-occurring issues to assist in the reduction of the recidivism rate Supervised 5 staff members to include a group facilitator and a case manager for those without benefits or recently discharged from jail or prison; a crisis intervention therapist that did evaluations in the jail and two certified pre-screeners working out of the Winchester Medical Center to expedite the ECO/TDO process and ensure quality of care for those individuals on an ECO (This was the first step towards a Drop-Off Center for law enforcement. Show less
Training Coordinator
Aug 1993 - Aug 2013Crisis Intervention Team Supervisor
Nov 2007 - Feb 2012

Creative Family Solutions/Rescare
Mar 2015 - Feb 2016ID/DD Clinical SupervisorSupervise 14+ staff who provide In-Home Services to individuals with ID/DD diagnosis. Create treatment plans for Direct Service Providers to follow based on Person centered principles. Collate data to complete quarterly and annual reviews. Participate in the LHRC (Local Human Rights Committee). Complete assessments on referrals for services that they need. Work with other community partners.

University Healthcare - Berkeley Medical Center
Jul 2016 - Jul 2017Patient Care Technician@0 bed psychiatric unit. Conduct psychosocial groups, monitor patients for medication side effects, behaviors and apply interventions when necessary. Develop safety plans with patients. Part of the treatment team including psychiatrist , nursing staff, therapists.

RESCARE INC
Jul 2017 - Jan 2018Clinical SupervisorCurrently providing clinical services to adults in the ID/DD waiver program.

COMMUNITY ALTERNATIVES
Jul 2017 - Oct 2019Clinical Supervisor
FCDSS
Oct 2019 - May 2023Adult Protective Services Worker II
Frederick County DSS
May 2023 - nowFamily Service Specialist IV
Licenses & Certifications

Certified CPR/First Aid/AED Instructor
Red Cross
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