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Natthaphol Koomprom

Natthaphol koomprom

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location of Natthaphol KoompromMetro Manila
Phone number of Natthaphol Koomprom+91 xxxx xxxxx
Followers of Natthaphol Koomprom1000 followers

  • Timeline

    Jan 2013 - Dec 2017

    Freelance

    OWNER
    Dec 2014 - Jan 2015

    Thai Translator And Interpreter

    Showa india pvt ltd
    Jan 2015 - Dec 2015

    Conducting Research Analysis, Thai Translator

    Jasper Colin Research
    Mar 2015 - Apr 2015

    Thai Translator And Interpreter.

    Langma School of Languages
    Apr 2015 - Apr 2015

    Thai Translator And Interpreter

    G - TAKT india .Pvt. Ltd. ( Honda INDIA Auto Part Manufacturers .Pvt .Ltd )
    Oct 2015 - Nov 2015

    Conducting Research Analysis, Thai Translator

    Oasis Consulting Services
    Mar 2018 - Dec 2018

    Thai Translator & Interpretor

    Collabera Inc.
    Mar 2018 - Dec 2018

    Content Operation, Digital Operation, Data Analysis

    Wipro Limited
    Current Company
    Mar 2019 - Jul 2024

    Thai IT L1 Technical Support Specialist Global Service, TSR & CSR

    Open Access BPO

  • About me

    Thai IT L1 Technical Support Specialist, TSR & CSR at Open Access BPO

  • Education

    • Surasakmontree school, bangkok, thailand

      2000 - 2007
      12 extend class mathematics and computer science 88% grade marks

      Activities and Societies: Many as all Sport, conference, event Science & mathematics major branch

    • Staffordshire university

      2008 - 2012
      Engineer’s degree computer software engineering

      Activities and Societies: B.E. in computing specialist software of engineering. Computer Engineering in specialize Software Engineering

  • Experience

    • Owner

      Jan 2013 - Dec 2017
      Freelance

      Base on Project and Contract

    • Showa india pvt ltd

      Dec 2014 - Jan 2015
      Thai translator and interpreter

      Showa India Pvt. Ltd, As Translator And Interpreter Nov 2014-Dec 2014

    • Jasper colin research

      Jan 2015 - Dec 2015
      Conducting research analysis, thai translator

      Jasper Colin Research Center, Conducting Research Interview. In Jan 2015-Nov 2015

    • Langma school of languages

      Mar 2015 - Apr 2015
      Thai translator and interpreter.

      Langma International Pvt Ltd, As Translator And Interpreter. April 2015

    • G - takt india .pvt. ltd. ( honda india auto part manufacturers .pvt .ltd )

      Apr 2015 - Apr 2015
      Thai translator and interpreter

      G - TAKT india Pvt. Ltd. (Honda Auto Part Manufacturers Pvt. .Ltd) , As Translator And Interpreter In Mar 2015- April 2015Production machine technical work explain.

    • Oasis consulting services

      Oct 2015 - Nov 2015
      Conducting research analysis, thai translator

      Oasis Consulting Research Centre, Conducting Research Interview. In Nov 2015

    • Collabera inc.

      Mar 2018 - Dec 2018
      Thai translator & interpretor

      Support on site at Wipro Limited, Content Operation, Digital Operation, Data Analysis, Thai Translator

    • Wipro limited

      Mar 2018 - Dec 2018
      Content operation, digital operation, data analysis

    • Open access bpo

      Mar 2019 - Jul 2024
      Thai it l1 technical support specialist global service, tsr & csr

      Thai CSR but L1 Technical Support Product (Global Support) with Open Access BPO since 13th March 2019- Support the issue for software RPA ( Robot Process Automation ) - Resolved the issue from customer via Call ( inbound & outbound ), Email, Web Forum, Chat thu Web Forum- Create ticket according to the issue with multitasking (Technical Case, Sales Tickets, License Tickets Academy, Alliance Customer, Premium, Platinum, Gold Customer Case) - Handle The case alone until the clients issue getting resolved - Serve and resolved offer to the client on basic solution for LV0, LV1- Escalated the ticket to the Lead and Manager per Critical issue - Daily Report and Email follow up 24*7 - Teamwork and daily basic monitoring new case coming - Global Client & User Supports around the world- Software as a Service (SaaS) Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Thai interpreter and Translator

      Issued by Bhogal Buddha Vihar Temple, New Delhi, India on Oct 2013
      Bhogal Buddha Vihar Temple, New Delhi, IndiaAssociated with Natthaphol Koomprom