Experience

• 

  Uni phonebank

  Jan 2004 - Jan 2005

  Donations solicitor
• 

  The cbe group, inc.

  Sept 2005 - Nov 2009

  Recovery specialist

  • Launched high profile IRS department• Collected back taxes/federally defaulted student loans empathetically via phone• Devised repayment programs tailored to individual consumers• Adhered to strict on-the-job guidelines to ensure quality customer service and IRS policies were followed

• 

  Cedar falls tourism bureau

  Oct 2007 - Jan 2009

  Volunteer

  • Collaborated with other organizations to develop programs and materials• Created promotional material for special events

• 

  Rasmussen university

  Nov 2009 - Jun 2021

  • Built relationships with students to facilitate a suitable degree choice• Launched high profile AcceleratED Bachelor completer initiative• Executed AcceleratED initiative--great success!• Redesigned onboarding training program for all 24 campuses• Trained admission personnel new hires in areas of admissions process, compliance, college history, and programmatic offerings• Provided continuous training/coaching to admissions department in areas of compliance, programmatic knowledge, and change in processes• Engineered and supported the entire Admissions team in start-up of new Overland Park campus• Led admissions team to achieve goals through motivation, team building exercises and feedback Show less

  • Senior Admissions Manager

    Mar 2017 - Jun 2021

  • Admissions Manager

    May 2011 - Mar 2017

  • Program Manager

    Nov 2009 - May 2011
• 

  Cbe companies

  Jun 2021 - now

  When I initially came back to join the CBE team, I met with all prominent stakeholders across the organization to determine pain points within the organization. These pain points did not need to pertain specifically to project management, but could be other pain points throughout the organization. I developed an initial plan for a 90 day time frame. Now, I continue to follow an iterative, collaborative, and relationship -focused planning cycle. I also weave elements of Organizational Change Management (the people side of change) throughout all initiatives and projects where I either lead or am a participant. Change happens within organizations at a rapid pace now, and change saturation is a real thing that plagues initiatives. Extending a hand to people at an individual level to bring them through the change with you is imperative. Show less

  • EPMO Manager (Enterprise Project Management Office)

    Apr 2022 - now

  • Project Manager

    Jun 2021 - Apr 2022