
Timeline
About me
P&C Insurance Executive - Omni-Channel Operations | Driving Customer Experience & Operational Excellence
Education
Washington state university
2020 - 2024Master of business administration - mbaCalifornia state university-san marcos
2006 - 2012Bachelors of arts communication minor in sociology graduated with honorsUniversidad de granada
2010 - 2011Bachelors of arts spanish language and literatureActivities and Societies: CSU International Program
Experience
California state university san marcos
Aug 2006 - Nov 2009Assistant- parent and alumni relations-Assisted in planning and executing alumni and parent events, managing logistics and registrations.-Drafted and edited communications for parents and alumni, managed social media and website content.-Maintained accurate constituent records and CRM data, generated reports for assessing engagement.-Recruited, trained, and organized volunteers for programs and events, managed volunteer schedules and assignments.-Developed promotional materials and marketing campaigns.-Collaborated with other departments and Director of Parent and Alumni Relations.-Assisted in budget tracking and cost-effective event planning.-Conducted research on alumni and parent demographics and engagement trends.-Attended training sessions and conferences to stay updated on industry best practices. Show less
Collective voices, strategic communications
Feb 2010 - Feb 2012Program manager- Demonstrated strong leadership and organizational skills in overseeing program logistics, scheduling, and resource allocation to ensure the smooth operation of initiatives aimed at empowering refugees through English language proficiency.- Spearheaded and managed a comprehensive program aimed at enhancing the English language proficiency of refugees through the development of public speaking skills.- Collaborated closely with local schools and educational institutions to establish effective partnerships, ensuring a supportive learning environment for refugee students.- Implemented innovative teaching methodologies and curriculum development strategies to tailor instruction to the unique needs and backgrounds of refugee learners.- Organized and facilitated workshops, seminars, and training sessions to improve refugees' public speaking abilities, fostering their confidence and communication skills.- Worked in close partnership with the International Refugee Committee to align program goals with broader humanitarian efforts and leverage available resources.- Evaluated program effectiveness through data analysis and feedback mechanisms, continuously adapting strategies to achieve better outcomes for participants. Show less
Geico
Jul 2012 - nowVice President, Head of Product- Sales
Nov 2024 - nowAssistant Vice President Operations
Nov 2022 - Nov 2024Assistant Vice President Underwriting
Jan 2022 - Nov 2022Sales and Service Director
Aug 2019 - Jan 2022Regional Sales Manager
Oct 2017 - Aug 2019Service Training Supervisor | CPCU
Jan 2017 - Oct 2017Sales Training and Performance Monitoring Supervisor
Dec 2014 - Jan 2017Sales Supervisor
Jul 2014 - Dec 2014Licensed Sales Agent
Jul 2012 - Jul 2014
Licenses & Certifications
- View certificate
Artificial intelligence: implications for business strategy
Mit sloan school of managementJul 2024 Licensed property and casualty insurance agent
California department of insuranceAug 2012Chartered property casualty underwriter, cpcu
The institutesMay 2017
Languages
- enEnglish
- spSpanish
Recommendations
Jon hasemeier, p.e.
Design Engineer at BrandSafwaySt Louis, Missouri, United StatesSebastian schächterle
Geschäftsführer bei spaceman.gmbh | Online-MarketingBasel, Basel, SwitzerlandSonya dhindsa
Associate Manager, Brand PartnershipsChicago, Illinois, United StatesRyan c. miller
PhD candidate University of Texas at Austin | Early Childhood Education |Austin, Texas, United StatesHani alhusali
Strategic National Manager driving operational excellence in Automotive industryJeddah, Makkah, Saudi ArabiaLuiz monteiro maia júnior
Data Science | Data Analyst | Business Intelligence | Mobile EngineerSão Paulo, São Paulo, BrazilNicole kresky zamora, mba
Finance at General Atomics Aeronautical SystemsSan Diego, California, United StatesMehak aggarwal
Blogger at beingmira.com | Former Content Editor at Cision | WriterToronto, Ontario, CanadaMarcelo rosembrach
VLE (Very Large Enterprise) Account Manager na Trend Micro BrasilRio de Janeiro, Rio de Janeiro, BrazilChelsea mendes (assoc cipd )
Human Resources Payroll Asst ManagerGreater Reading Area
...