Dr. Eric Amaechi

Experience

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  Bank of The North Limited

  Oct 2000 - Aug 2006

  Senior Clerk

  * Recorded debit and credit transactions* Issued tokens to customers* Assisted customers in the payments of cheques and debit slips* Assisted customers with opening new accounts* Updated information to the customers on new banking products.* Accepted cash and cheques for deposits and checked for the accuracy of the deposit slips* Performed services for customers, like ordering bank cards and cheques

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  Unity Bank Plc

  Aug 2006 - Aug 2007

  Bank Teller

  * Assisted customers with opening new accounts* Updated information to the customers on new banking products.* Accepted cash and cheques for deposits and checked for the accuracy of the deposit slips* Performed services for customers, like ordering bank cards and cheques

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  Skye Bank Nigeria Plc

  Aug 2007 - Aug 2008

  Business Continuity Officer

  * Assessed credit applications for individual borrowers and companies* Communicated with clients about the bank’s products and services* Provided superior customer experience and built customer loyalty. * Initiated and executed plans for the banks additional investments

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  Express Vision (UK) Ltd.

  Oct 2008 - Sept 2010

  Business Analyst

  * Assist in analysis and review of processes and systems, identifying where improvements and efficiencies can be gained and driving forward the implementation of improvements.* Manipulate and analyse highly complex data using technical knowledge and skills in Access, Excel, and other data management tools.* Provided solution to customer’s quarries* Reviews, analyse, and creates detailed documentation of business systems and user needs* Consulted with clients about their products and services* Handled customers calls of request for products and services Show less

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  Office for National Statistics

  Apr 2011 - May 2011

  Census Collector

  * Data collection from householders and educating them with the importance of participating* Assisted householders in completing their questionnaires* Follow up the non-return of census questionnaires from householders* Assisted in managing the day-to-day operational aspect of the project

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  Coventry University Students'​ Union

  Nov 2011 - Dec 2012

  President: Association of African Students, Coventry University

  * Responsible for IT management and administrative duties* Provided leadership to the University, Students’ Union and to all the African students* Represented the Association, and all the African students in Coventry University* Supported the Association and its policies internally and externally* Planned and chaired the executive and general meetings, including emergency meetings * The main liaison between the students Union, international office and all students

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  West Midlands Police

  Mar 2013 - Mar 2014

  Project Manager/Business Analyst

  * Provides specialist business analysis skills to assist the Strategic Implementation of business benefits and requirements.* Acts as a project support, coordinating the work of both internal and external resources * Responsible for IT management and administrative duties* Researching for current policing activities across UK/ England, Identifying areas of best practice* Works closely with relevant stakeholders to ensure effective and efficient implementation* Create and deliver project work plans and revise as appropriate to meet changing needs* Identify resources and assign responsibilities to the project members* Manages day-to-day operational aspect of the project Show less

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  Digital Bananas Technology

  Jun 2013 - Aug 2014

  IT Business Analyst/ Project Manager

  * Assist in analysis and review of processes and systems, identifying where improvements and efficiencies can be gained and driving forward the implementation of improvements.* Works with the development team to ensure that the acceptance criteria are met and the software meets project objectives/customer expectations as defined by the product owner. * Worked on Electronic Patient Record (EPR) system implementation* Identify, verify and document functional and technical requirements using requirements management methodology and tools.* Manages stakeholders expectations relating to requirements throughout the project lifecycle* Analyse the business unit’s activities and trends, and compares the analysis against the service standards and best practices * Designs, modifies and creates business processes that is used to implement the business transformation solutions* Assist the Director of e-commerce and web system manager in enhancement development projects rollout * Reviews, analyse, and creates detailed documentation of business systems and user needs Show less

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  Coventry and Warwickshire Partnership NHS Trust

  Sept 2014 - Jan 2015

  IT Support Analyst

  * Responsible for resolving technical issues associated with desktop hardware and software.* Identify, verify and document functional and technical requirements using requirements management methodology and tools.* Responsible for analysis and review of processes and systems, identifying where improvements and efficiencies can be gained and driving forward the implementation of improvements.* Responsible for logging all help desk interactions * Responds to requests for assistance from users, via phone and electronically* Research questions using available information resources* Identify and escalate situations requiring urgent attention * Advise users on appropriate action in order to resolve issues * Tracks and route problems and requests and document resolutions* Maintains help desk standard and procedures Show less

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  Black Country Partnership NHS Foundation Trust

  Feb 2015 - Aug 2016

  ICT Business Analyst

  * Participates in the Trust’s planning process and responsible for specifications and development of costed proposals and business cases for ICT service development and infrastructure projects to meet the delivery of local ICT requirements. * Ensures projects are aligned with the Trusts Technology and Infrastructure strategies. * Ensures that process maps and full business / functional requirements are produced, and agreed for all relevant IT projects. * Collects and transmitting the business requirements for projects and translating these into functional specifications and test plans. * Analyse and document business processes.* Interprets national guidance relating to ICT, health informatics and service design, proposing ICT solutions to meet these requirements locally. * Documents workflows and results of business analysis and obtain sign-off from client on specifications. * Designs and execute user test scenarios and test scripts* Implements the relevant degree of change management by individual people to ensure that any implementation is sustainable Show less

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  RICKY GLOBAL CONSULTANTS LIMITED

  Aug 2016 - Dec 2019

  Provided formal business analysis, analysing and documenting businessprocesses and requirements to fully understand business problems andopportunities and recommend solutions which enable the business toachieve its goals.Assisted the Programme and Project managers to define and maintain anoverall ICT change programme.Supported business stakeholders in developing Business Cases, CapitalBids and Invitation to Tender Documents.Acted as an interface between business units, technology and supportteams. Show less

  • Director

    Jan 2012 - Dec 2019

  • ICT Business Partner

    Aug 2016 - Apr 2017
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  Warwickshire Police

  Apr 2017 - Feb 2020

  * Influences and advise the force, suppliers and senior officers in order to achieve the best possible alignment between Change Programmes and the Alliance Future Operating Model.* Improves business performance by recommending and assessing the feasibility of new and innovative approaches and technologies to solving business problems and addressing areas of poor performance or complex operational demands.* Recommends business functions and processes for investigation and analysis based on business knowledge and understanding of business performance.* Interprets data from research, studies and pilot trials to maximise the efficiencies gained from business analysis resources.* Conducts analysis and produces documentations of business and user requirements, in line with Alliance Transformation Method and determine the functionality required by the force. * Effectively communicates requirements facilitating communication between vendors or third parties and the force, identifying possible conflicts between the vendor/third party and user requirements in order to advise senior staff/officers.* Acts as the conduit between the Change Programme and the business ensuring that the deliverables meet the requirements, including undertaking gap analysis and other industry methodologies/standard tools* Identifies opportunities where new and existing technologies can be used to improve business efficiency and service performance.* Collaborates with project stakeholders at all levels to understand their problems and capture, define and agree business requirements, business process workflows and system requirements. Show less * Proactively work with Business Leads to identify opportunities wheretechnology systems or solutions can be deployed to improve performanceand cost effectiveness.* Provides formal business analysis, analysing and documenting businessprocesses and requirements to fully understand business problems andopportunities and recommend solutions which enable the business toachieve its goals.* Works with Programme and Project managers to define and maintain anoverall ICT change programme.* Ensures that the Business architecture for projects is consistent with andcontributes to the overall Business and Information Systems architecture.* Supports business stake holders in developing Business Cases, CapitalBids and Invitation to Tender Documents.* Acts as an interface between business units, technology and supportteams.* Works with national bodies, suppliers and other stakeholders to establishcommonly used standards, best practice and tools to support theimplementation and ongoing development of Business Architecture forProcess Design and Business Requirement Analysis.* Ensures that capital and ongoing revenue costs associated withproposed ICT solutions have been taken into account and that identifiedbenefits are realistic and sufficient to justify capital and revenueinvestment.* Represents and promotes the reputation of Warwickshire and West MerciaPolice and the Enabling Services Directorate at meetings and groups bothinternally and externally, including the development of appropriate andconstructive relationships with relevant organisations and areas of bothforces. Show less

  • Business Analyst

    Jan 2018 - Feb 2020

  • ICT Business Partner

    Apr 2017 - Dec 2018
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  Coventry University

  Mar 2020 - Jul 2024

  * Researched on factors associated with data breaches in UK higher education institutions.* Researched and identified the root causes of data breaches in UK higher education institutions. * Researched and understood the potential approaches to counter data breaches within UK HEIs. * Examined and gained insights into data security management strategies of UK HEIs.* Developed a framework that evaluates the potential of data threats which helps to implement mitigative strategies. * Developed a cyber profile model that provides more current insights into the factors related to UK higher education institutions’ data breaches. Show less * Analysed and documented both current and new business processes, in line with strategic direction, identifying the needs and responsibilities of users through various techniques including interviews, document analysis, workshops, surveys, product analysis, and workflow analysis.* Defined analytical skills to decompose high-level business and user requirements, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish solution ideas from requirements.* Created business cases and requirement specifications clearly, unambiguously, and concisely, using diagrammatic representations where appropriate, and presents proposals to business process review sponsors and stakeholders.* Led scoping and business priority setting for large or complex changes, engaging senior stakeholders as required. Selects the most appropriate means of representing business requirements in the context of a specific change initiative.* Analysed business processes, identifies alternative solutions, assesses feasibility, and recommends new approaches, typically seeking to exploit technology components.List of Projects I have worked on within Coventry University Group * Aula Project * Engagement Stagging Database* Triage Documentations* Applications/Systems Consolidation* Supplier GDPR Remediation * Symanto Learner Analytics * Alumni Facility Access * Feasibility study on Security Compliance, Data Discovery, Data Classification tools * Service Level Upgrade * Finance System Upgrade (GFS)* University Group wide Stakeholders Strategic Engagement Map Show less

  • Investigating Factors Linked with Data Breaches in Higher Education Institutions in the UK

    Sept 2018 - Jul 2024

  • Senior Business Analyst

    Mar 2020 - Mar 2022
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  Kent Community Health NHS Foundation Trust

  May 2022 - Oct 2022

  My Care Record (MCR) Business Analyst

  * I supported the implementation of the My Care Record (Patient Health Record system), Kent and Medway project. * Facilitated the review of systems and processes to guide technical, business and citizen strategy in support of project requirements.* Supported in identifying, researching, and directing the implementation of relevant new and existing technologies to support the needs of the project.* Utilised best practice project and change management expertise and methodologies, including change management and configuration control, requirements and scope management, risk and issue management and effective information management and reporting.* Supported the benefits identification and realisation process involved in implementing the project in liaison with stakeholders. * Led and managed user acceptance testing for the various phases of system implementation ensuring the application is fit for purpose and meets the quality expectations. Show less

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  Birmingham City University

  Aug 2022 - Mar 2023

  Cybersecurity Operations Analyst

  * Analysed network intrusion data to identify compromised hosts and vulnerabilities. * Liaised with stakeholders in relation to cyber security issues and provide future recommendations.* Researched security enhancements and make recommendations to management.* Documented security breaches and assess the damage they caused.* Contributed to information security training and awareness, supporting appropriate platforms and tooling.* Creating alerts that will automatically block attacking IP addresses.* Use network monitoring tools to identify attacks against network protocols and services.* Apply incident response models to manage network security incidents. Show less

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  Nottingham University Hospitals NHS Trust

  Oct 2022 - Feb 2023

  EPR Business Analyst

  * I am the Lead Business Analyst for the implementation of Electronic Prescribing and Medicine Administration (EPMA) within the Trust * I support the wider rollout of Nervecentre within both City hospital and QMC hospital * Captures detailed requirements for blueprinting, solution designs, implementation, and functional testing for business units.* Development and application of robust approaches to business analysis techniques to achieve successful outcomes for the project. These may include requirements gathering, designing operating models, technical solutions design, financial modelling, process mapping / re-engineering, market research, requirements gathering and specification development.* Collaborate with Services and Support management to ensure timely, appropriate implementation of processes to drive corporate initiatives and services results.* Investigates and models business functions, processes, information flows and data structures using various analysis tools and techniques.* Analyses and optimises the inter-relationships between business processes, procedures, systems, interfaces, and organisational structures.* Review incoming support requests and independently work towards an appropriate and timely resolution Show less

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  Great IT Ltd.

  Apr 2023 - Jan 2024

  Cyber Security Analyst

  * Monitor for attacks, intrusions and unusual, unauthorised, or illegal activity.* Identify and analyse unauthorised activity on the Firm's networks and provide incident documentation and review.* Use advanced analytic tools to determine emerging threat patterns and vulnerabilities.* Working with stakeholders, providing support and advice in the event of a security incident, helping to identify and address problem trends.* Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.* Investigate security breaches and other cyber security incidents and provide incident response.* Monitor identity and access management, including monitoring for abuse of permissions by authorised system users. * Manually locking compromised accounts based on investigations. Show less

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  NHS Wales Shared Services Partnership

  Jan 2024 - now

  Cyber Security Manager

  * Responsible for the operational overview of the following security technologies: • Perimeter security such as mail filtering and firewalls, • Anti-Virus, • Encryption, • Security Patching, • Network Security, • Internet Security, • Vulnerability Management.* Development of Standard Operating Procedures and Work Instructions ensuring staff work to recognised best practices for security management.* Provides advice on security of the IT infrastructure in line with NHS standards and recognised best practice where the subject matter is highly complex and multi-stranded covering a range of IT systems and hardware.* Development and management of security related policies.* Responsible for the management of security incidents through to resolution and ensuring relevant incident reviews and reports are undertaken following a security incident.* Undertakes investigation of a range of complex incidents and problems which affect range of security products. Show less

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  Nuneaton and Bedworth Borough Council

  May 2024 - now

  Labour Councillor